Minimum 5 years of General Manager experience in the hotel industry.
Experience with IHG brand preferred.
Background in managing extended stay properties is a plus.
Strong leadership and strategic planning skills.
Proven ability to manage staff and operations effectively.
Responsibilities
Oversee daily staff management and supervision.
Act as an ambassador for the brand, promoting service culture.
Collaborate closely with hotel owner and Head Office.
Engage with guests and clients to enhance satisfaction.
Develop and review annual revenue budgets monthly.
Lead the hotel management team to achieve performance targets.
Balance profitability with guest satisfaction metrics.
Benefits
Opportunity to work with a well-known hotel brand.
Leadership role with significant operational influence.
Engagement with a diverse team and clientele.
Potential for professional growth within the IHG network.
Full Job Description
About the Job
Hotel General Manager (Holiday Inn Express)
Gottardo Hotel & Resort Inc. is seeking a General Manager for our Holiday Inn Express in Aurora, which is part of the IHG Brand.
The candidate should have a minimum of 5 years of General Manager experience in the hotel industry. It would be beneficial if the candidate has IHG experience and managed an extended stay property.
The areas of responsibility will involve all aspects of operations at the hotel:
Day-to-day staff management and supervision.
The General Manager should be an ambassador for the brand and hotel, providing leadership and strategic planning to all departments in support of our service culture, ensure efficient operations of the hotel and guest satisfaction.
Work very closely with the hotel owner and Head Office.
Experience dealing with guests and clients.
To provide revenue budget on a yearly basis and to be reviewed monthly.
Responsible for managing the hotel's management team and overall hotel target to deliver an excellent "guest experience".
The General Manager would also be required to manage between profitability and guest satisfaction measures.
About IHG
InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
