Hotel - Director of Sales - Ontario Selected Hilton Hotel

Greens

$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience in the hotel industry
  • Highly developed written and verbal communication skills
  • Experience with major hotel brands (Marriott, Hilton, IHG)
  • Proficient in sales systems (Delphi, Salesforce, Amadeus)
  • Strong understanding of hotel performance metrics (STAR)
  • Reliable transportation for local travel
  • Excellent time management skills

Responsibilities

  • Prospect and close Corporate and Group business to grow base revenue
  • Collaborate with Corporate Sales and General Manager to meet budget targets
  • Initiate business opportunities through outreach and site visits
  • Conduct regular outside sales calls to identify local business accounts
  • Create and send sales proposals and contracts
  • Log all sales activity using Delphi and exceed sales quotas
  • Build relationships with local organizations and attend relevant events
  • Manage RFPs and negotiate contracts for business opportunities
  • Mentor hotel team members on sales processes and procedures
  • Adhere to operational sales policies and maintain reservation blocks

Benefits

  • Opportunity for professional development and mentoring
  • Access to corporate meetings for strategic insights
  • Networking opportunities within local and brand events
  • Dynamic work environment in a leading hotel brand
  • Exposure to high-level sales strategies and corporate alignment
Full Job Description
We are currently looking for a highly motivated, determined, well-spoken, and experienced hotel Director of Sales with a minimum of 3 years of hotel industry experience who understands the meaning of cultivating relationships and maximizing base revenue. Key Responsibilities • Prospect, solicit, negotiate, close and contract Corporate and Group business to earn loyalty from key clients and travelers to drive base revenue. • Work with Corporate Sales, Corporate Revenue and General Manager of hotel to meet and exceed monthly and annual budget targets for Occupancy, ADR, and RevPAR • Proactively prospect business and revenue opportunities via phone and email solicitation, as well as setting up appointments and site visits • Conduct weekly and monthly outside sales calls to target local business account opportunities • Create and send out proposals and contracts • Log all sales activity into Delphi and meet and exceed weekly sales activity quota • Relationship build with city contacts and organizations and attend monthly and quarterly events pertinent to your hotel • Build and maintain all existing client relationships • Work with Global and National brand representatives to prospect, saturate and build hotel awareness • Respond to all RFP solicitations, RFP renegotiations and submit Compelling Business cases • Conduct annual RFP re-submissions and renew annual contracts • Proactively mentor and train front desk and respective hotel team members on sales related job duties • Utilize PMS and Brand reporting to drive sales prospecting and saturation efforts • Attend weekly Sales Accountability calls with Corporate Sales • Attend weekly hotel Revenue calls (internal and external) to provide Corporate and Group updates • Adhere to operational sales such as maintenance of group blocks, overview of reservation coding, as well as working with brands to set up rate codes and uploads of GDS • Follow all Greens Sales policy and procedure as outlined within the Greens Knowledgebase The ideal candidate will have: • Highly developed written and verbal communication skills to effectively negotiate, persuade, influence, and sell. • Brand experience (Marriott, Hilton, IHG, etc.) • Sales system experience (Delphi, Salespro/Salesforce, Amadeus, STS, etc.) • STAR understanding and can speak to weekly and monthly trends of hotel • Reliable transportation • Ability to travel locally to client appointments and events • Ability to travel to Irvine corporate office as needed as well as to quarterly Greens Sales meetings • Ability to effectively communicate and train team on sales policy and procedure • Excellent time management skills

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