The Hospital Lab Manager is a customer-facing management role which handles overall laboratory management, operations, and administration of hospital laboratory services. This role ensures high-quality, accurate, and timely diagnostic testing while maintaining compliance with regulations, accreditation, and safety standards. Oversee a team supporting inpatient, outpatient, phlebotomy, and laboratory personnel. This role is versed in and can effectively oversee equipment, quality systems, supply, workflow, and proper budgeting to support required services for both the laboratory and hospital.
JOB DESCRIPTION- Oversee the daily operations of the laboratory to ensure adherence to safety standards and protocols.
- Oversee operations and workflow across all segments, including but not limited to, chemistry, microbiology, hematology, immunology, molecular diagnostics, etc.
- Serve as a liaison between the hospital, lab, clinical, nursing, administration, and external partners.
- Manage a team of laboratory technicians, phlebotomists, lab associates and researchers, providing guidance and support as needed across multiple shifts.
- Develop and implement laboratory policies, procedures, workflows, and documentation.
- Ensure timely, accurate and reliable test results in support of clinical decision making.
- Maintain laboratory equipment and supplies, arranging for repairs and replacements when necessary, according to service contracts.
- Maintain quality vendor and client relations while always backing the Simple Lab brand.
- Monitor and enforce compliance with regulatory requirements and quality standards.
- Conduct regular safety audits and risk assessments to identify and mitigate potential hazards.
- Build and develop an elevated level of trust with other departments through collaboration and integration of laboratory activities and organizational objectives.
- Manage laboratory budgets, including procurement of supply and allocation of resources.
- Prepare and deliver reports on laboratory performance to senior management.
- Serve as preceptor, mentor, and a resource to both laboratory and hospital staff.
- Continuously works with the Medical Director and executive leadership to seek opportunities for
- improvement in laboratory processes and procedures.
- Facilitates a team approach to training, problem solving, and process improvement.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency.
- Drive generating lab KPI and department-based goals which contribute to the success of the organization based on leadership direction.
- Skilled ability to drive, justify and support initiatives of testing, instrument troubleshooting, calibration, and validations with Business Development, executive leadership, and clinical staff.
- Maintains and executes SOPs and quality control initiatives across each segment of the laboratory.
- Participates in hospital committees, attends and presents at company and hospital meetings with laboratory KPI and trends, as required.
- Responsible for the successful completion of licensure site surveys based on accrediting body utilized by hospital and laboratory [i.e. CLIA, JC, CAP, etc.]
- Promotes a culture of safety, teamwork, professionalism, and accountability
QUALIFICATIONSRequired:- Bachelor's degree in science or related field.
- Master's degree or higher education in a scientific discipline.
- ASCP, AMT certified or equivalent
- Minimum of 3 years hospital laboratory experience.
- Minimum 4 years management experience.
Preferred:- Master's degree or higher
Essential Functions:- Operations
- Leadership and People Management
- Quality and Safety
- Financial/Business Management
- Stakeholder Management [hospital]
Additionally, the position requires the following knowledge, skills, and abilities:
- In-depth knowledge of laboratory equipment / instruments and procedures
- Strong problem-solving skills
- Ability to work under pressure and manage multiple tasks simultaneously
- Proficiency in Microsoft Office Suite and other relevant software
- Attention to detail and high standards of accuracy
- Knowledge of Good Laboratory Practice [GLP] standards
- Experience with project management
- Strong interpersonal skills and ability to work in a team environment
- Prior experience in a laboratory management role
- Strong understanding of laboratory safety and regulatory requirements
- Excellent organizational and time-management skills
- Proficiency with laboratory information systems [LIS]
- Ability to analyze and interpret complex data sets
- Experience in budgeting and financial management.
- Strong leadership and team-building abilities to facilitate collaboration and team cohesiveness.
- Performance management experience, including developing staff.
- Excellent written and verbal communication skills
Pay Range: $100,000 per year
