The key responsibilities of the Hospital Administrator role include, but are not limited to:
- Provide overall leadership and accountability for hospital operations, financial performance, and achievement of business objectives.
- Maintain responsibility for the hospital's profit and loss performance, including budgeting, forecasting, and resource management.
- Partner closely with the Medical Director to support the delivery of exceptional patient care and advance the hospital's medical and operational goals.
- Foster a collaborative, positive, and inclusive culture that promotes engagement, accountability, teamwork, and professional growth.
- Lead, develop, and mentor a team of approximately 90 associates, including veterinarians, technicians, assistants, and client service professionals.
- Develop future leaders through coaching, succession planning, and ongoing leadership development initiatives.
- Oversee associate onboarding, training, performance management, and career development programs.
- Support the recruitment, retention, and engagement of veterinary professionals and support staff.
- Drive operational excellence by optimizing workflows, improving efficiency, and ensuring a high-quality experience for patients, clients, and associates.
- Champion an exceptional client experience by establishing service standards, addressing concerns, and fostering a culture of client-centered care.
- Partner with hospital and regional leadership to identify growth opportunities and execute strategic initiatives that support long-term success.
- Collaborate with marketing to strengthen referral relationships, promote hospital services, and expand community presence.
- Ensure compliance with all company policies, regulatory requirements, safety standards, and veterinary healthcare best practices.
Qualifications: - At least 5 years of managing a veterinary practice and financial budget management experience.
- College Degree, MBA preferred. At least 5 years of previous veterinary management experience. CVPM a plus or interest in obtaining.
- Knowledge of sales and marketing techniques.
- Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
- The ability to make decisions, delegate responsibility and achieve results with hospital team members.
- Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
- Must be able to handle multiple tasks and deal with an environment of changing priorities.
Additional Information: Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $95,000 - $120,000. Our salary ranges are determined by role, level, and location. Please note that the compensation details listed in US role postings reflect the base salary only.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
