As a Hospital Administrator at VCA West Los Angeles Animal Hospital, you will work closely with our Regional Management team and collaborate with Medical Directors to oversee various administrative aspects of our practice. We prioritize a collaborative, team-oriented approach to management, valuing the insights of staff and co-managers to cultivate a culture centered on exceptional client service and top-notch patient care.

Key responsibilities include mentoring staff, supervising facility operations and maintenance, ensuring practice growth and profitability, and aligning with our hospital's mission of delivering high-quality patient care and exceptional client service. Candidates should possess strong financial acumen, including proficiency in financial statement analysis, and must demonstrate comprehensive knowledge of HR compliance regulations. We are seeking a hands-on leader who can adapt to evolving hospital dynamics, staff expectations, and client needs. Above all, our Hospital Administrator is dedicated to working in tandem with the management team and Doctors to uphold the highest standards of medical care for our patients while fostering an environment that encourages employee growth.

Job Responsibilities

• Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Oversee the hiring and evaluation of professional staff, with the approval of the Regional Management team.
• Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.
• Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
• Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up to date through established protocols; assist colleagues in follow-up and future management of the patient.
• Supervise the administration and case review of client medical complaints.
• Other duties may be assigned.

Qualifications:

• At least 5 years of progressive leadership experience including leading multi-site or multi-specialty operations.
• At least 5 years of financial budget management experience.
• College Degree, MBA preferred. Veterinary industry management experience preferred. CVPM a plus or interest in obtaining.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
• Must be able to handle multiple tasks and deal with an environment of changing priorities.

Additional Information:

Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $120,000 - $135,000. Our salary ranges are determined by role, level, and location. Please note that the compensation details listed in US role postings reflect the base salary only.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).