Job Title:
Home Modification Contract Specialist
Job Type:
Permanent / Full time
Job Location:
Edmonton, Alberta
Home Modification Contract Specialist
Edmonton, Alberta
Permanent, Full-Time Position
Your Home/Workplace Modification Specialist responsibilities:
- Manages WCB home modification provider relationships including onboarding, orientation, training and compliance monitoring, including corrective action plan.
- Work with the Health Care Strategy team to manage contract compliance and address service provider and claim owner concerns as they relate to the interpretation of the contract and issues that arise.
- Requisitions modification services from contracted and non-contracted providers (provincially and out of province).
- Monitors and reviews the reports on contractors’ work to identify and resolve deficiencies.
- Manages the evaluation of the worker’s property to determine what modifications are possible.
- Participates in the inspection of homes and offices, with required providers, to confirm scope of work needed.
- Participates with contracted providers in preparing the home modification recommendations for approval by the claim owner.
- Reviews plans, quotes for pricing, proposed modifications and use of sub-trades for safety, suitability, timeliness and cost effectiveness.
- Collaborates with providers to ensure safe, effective residential and work modifications are identified and completed in a timely manner.
- Collaborates with providers and HCS-PS & BA for regular reporting on work progress and budget reviews.
- Support the HCS-PS processing of invoices for payments to contracted providers on approved projects to assist with monitoring provider outcomes, data analysis, interpreting findings, identifying implications/trends or issues.
- Create schedule for quality assurance checks to be completed by contract specialist and/or third-party providers/independent warranty inspectors
Your experience and skills:
- Diploma or degree in business or a related field.
- Minimum 5 years of project management experience in residential and commercial construction/renovation.
- Experience with quotations, tendering processes, and contract interpretation.
- Familiarity with building systems (mechanical, electrical, plumbing, carpentry).
- Knowledge of relevant codes and standards (Building Codes, Fire Codes, OH&S, WHMIS, Barrier-Free Design).
- Home inspection experience is an asset.
- Exceptional interpersonal and customer service skills are required (communication, team building, facilitation, consultation and negotiation skills are essential).
- Certifications: Project Management Professional (PMP) designation preferred.
- Equivalencies may also be considered.
What we offer:
We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and primary home residence) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook
Salary: $100,683.00 to $125,816.00 per annum (Salary Grade 13)
The successful candidate must reside in Alberta and be able to work in person from our Edmonton Millard Health office as required. Final candidates are required to undergo a security clearance as a condition of employment.
Interested candidates please apply online by submitting a cover letter and resume to Careers - WCB Alberta.
Closing Date: November 10, 2026
We thank all applicants for their interest; however, only candidates selected for a skills assessment, pre-interview video, and/or interview will be contacted.