15-20 years of related experience in project management and systems integration.
10+ years of management or project lead experience required.
5+ years of hands-on Salesforce project management.
PMP and CSM certifications are required; Salesforce Admin certification preferred.
Experience in professional services environment is preferred.
Responsibilities
Lead and direct teams to deliver quality Salesforce solutions on time and within budget.
Manage business requirements and scope while coordinating with cross-functional teams.
Collaborate with other Project Managers for resource alignment across teams.
Provide project status updates to stakeholders during all project phases.
Maintain client relationships to ensure alignment between business needs and technical execution.
Oversee work of both internal development personnel and third-party vendors on projects.
Utilize project management tools to create, track, and report on project plans.
Benefits
Work as part of a strategically significant IT services partner.
Opportunity to drive high-impact Salesforce implementations.
Engage with multiple stakeholders and senior management across various projects.
Contribute to diverse projects with a focus on custom solution delivery.
Be part of a collaborative environment with opportunities for cross-team coordination.
Full Job Description
Job Description
Job description
Onsite Sr. Project Manager for CRM is accountable for the delivery of Salesforce Implementation, development and systems integration projects. Owns Implementation and solution delivery and is ultimately responsible for project leadership, management, quality, and timely / cost-effective delivery. The Sr. Project Manager has to work effectively with senior management and multiple stakeholders. The Project Manager must also be able to lead technical personnel (Development Team Managers, Systems Analysts, Developers, Testers), provide input to functional design and architecture, track and resolve technical issues during build and test phases, and overall to successfully develop and deliver technical solutions.
Essential Functions
Provide overall leadership, and direct teams in the delivery of high-quality products on time and within budget.
Manage business requirements and scope on a technical level, and coordinate between cross-functional teams to ensure product adherence to business requirements and architectural direction.
Team with other Project Managers to coordinate work effort between analysis, development, architecture, operations, release management, and quality assurance teams, and partner with onsite delivery manager to ensure alignment of technical solutions to business objectives and priorities.
Provide key input / status to senior-level business stakeholders during project design, build, and testing phases.
Establish and maintain relationships with business clients to ensure that their needs are articulated in business and technological terms.
Directly and indirectly manage the work effort of Jade development personnel and 3rd party vendors, in the delivery of assigned projects and programs.
Must be able to create and maintain a plan using Project Management tools and report weekly progress based on the plan
Coordinates and communicates night of deployment status and issues to leadership on planned deployment dates
Qualifications
Minimum Required
Skills and knowledge acquired through professional Development, Tech. Lead, and Management experience are required in following areas: Project Management, Change Management, Release Management, Systems Integration, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design
15-20 years of related experience and training in the above disciplines
10+ years of management or project lead experience required
5+ years of hands-on Salesforce project management
Sales force knowledge is required.
Drive the client implementations and oversee delivery of key project deliverables Coordinate all key project stakeholders
Resolve issues that stand in the way of project success
Participate in writing Statements of Work and proposals
Conduct project reviews to assess project outcomes and team performance
Experience working in a professional services environment preferred
Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
Demonstrated ability to influence and consult (providing options with pros, cons and risks) and lead sponsors/stakeholders to the solution of business process and/or technical problems
Experience in project management disciplines scope, schedule, budget, risk, and issue management,
Experience in Project Management tools for planning, monitoring, and reporting
Experience in onshore/offshore model for project delivery
Experience in development of custom applications using Sales cloud, service cloud, customer and partner communities
Experience in development of web/SOAP, REST, XML services.
Experience designing and developing applications on Salesforce platform
Experience with multiple delivery methodologies (e.g., Waterfall, RUP, Agile/SCRUM)
Ability to triage issues across multiple systems and drive technical issues to resolution.
Ability to lead by influence up, down, and across an organization
Good to have:
IT industry experience
Experience with Dell boomi integration tool
Qualifications
Education
Minimum Required • Bachelors Degree in Computer Science or Management Information Systems or equivalent work experience • PMP certification • CSM certification • Sales force Admin certification
