Industry/Sector
Not Applicable
Specialism
Operations Strategy
Management Level
Senior Associate
Job Description & Summary
The Opportunity
As a Healthcare Provider Back Office Consulting Senior Associate you will support client engagements focused on business application consulting for healthcare provider operations, helping analyze client needs, implement software solutions, and provide training and support for smoother use of business applications within our Advisory practice. As a Senior Associate you will analyze complex problems, manage assigned workstreams, build meaningful client relationships, and guide junior team members while using critical thinking to navigate ambiguity and deliver practical solutions. In this role at PwC, you will contribute to healthcare provider back office consulting work across revenue cycle, scheduling, and administrative services, drawing on broad knowledge of business applications to help clients improve operational efficiency and align technology with their business objectives.
Responsibilities
- Analyzing provider back office processes across scheduling, finance, supply chain, reporting, HCM and administrative operations to identify improvement opportunities
- Supporting client workstreams for technology-enabled operational transformation and business application implementation
- Interpreting data and process findings to develop practical recommendations for workflow, system, and service delivery improvements
- Coordinating tasks across project activities while tracking milestones, dependencies, and issue resolution
- Applying business application consulting knowledge to configure, test, and validate software solutions for healthcare provider operations
- Developing documentation, training materials, and user support resources to help clients adopt new processes and tools
- Reviewing deliverables and task outputs from junior team members and providing guidance on approach and execution
- Building client relationships by anticipating needs, responding to feedback, and translating business requirements into actionable solutions
- Using analytical thinking and problem-solving methods to address complex operational and technical challenges
- Upholding professional and technical standards, independence requirements, and internal guidance throughout client engagements
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree
- Healthcare provider operations consulting experience
- Translating complex client needs into practical workplans
- Interpreting data for insights and recommendations
- Managing multiple workstreams in ambiguous settings
- Mentoring junior team members through client deliverables
- Applying operations strategy tools to transformation programs
Travel Requirements
Up to 80%
Job Posting End Date
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
