Health Services Administrator 3 (General)

Salary: $111,933.00 - $143,904.00 Annually
Location : Philadelphia, PA
Job Type: Full-Time
Job Number:
Department: DPH Health
Opening Date: 09/28/2026
Closing Date: 10/11/2026 11:59 PM Eastern
FLSA: Exempt
Bargaining Unit: N
Competition: Department Only Promotional
Residency Waiver: N/A
Certification Rule: Rule of List
1. Parts: Training & Experience Evaluation
1. Weight: 90%
2. Parts: Seniority Rating
2. Weight: 10%
3. Parts: N/A
3. Weight: N/A
Salary Range: N028

General Definition
Announced in Anticipation of Approval by the Administrative Board
This is public health administrative work directing the delivery of comprehensive health services which includes elements of public and primary health care in one of the City's District Health Centers for the General and Bilingual Specialties, or evaluating Medical Examiner Office activities to ensure compliance with qualitive and quantitative standards for the Forensic Specialty. Employees in the General and Bilingual Specialties direct and coordinate the activities of a large multi-disciplinary staff assigned to a District Health Center, including medical, paramedical, dental, nursing, administrative, clerical, and technical personnel and other support personnel. Work includes responsibility for interpreting and applying complex health science standards, protocols and policies, and/or coordination and implementation of diagnostic and therapeutic techniques. Conferring with departmental administrators, governmental and professional officials, and representatives of community groups, managed care organizations, hospitals and Health Care Center Community Boards to ensure effective coordination in the implementation of programs or projects is of major significance to the work. Employees in the Forensic Specialty direct and coordinate the activities of a large staff assigned to the Medical Examiner's Office. Work includes conducting periodic review of forensic death investigation, examination, and related services provided in the Medical Examiner's Office. Work is performed under the direction of an administrative superior.
CONTACT INFORMATION

The analyst responsible for reviewing applications and additional documentation for this job opportunity is

Natasha Jones

City of Philadelphia - Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102-1675

Phone: 215-686-2372

Fax: 215-686-0861

Email:
For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov

Notes to Applicants and Projected Exam Information
ELIGIBLE LIST: DEPARTMENTAL-ONLY PROMOTIONAL

Only a departmental promotional eligible list for the Department of Health will be established as a result of this examination.
Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.
PREFERENCE FOR PHILADELPHIA RESIDENTS

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.

To receive such preference, candidates must respond to the question regarding residence on this application. This response will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.
If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

Test Information
TRAINING AND EXPERIENCE EVALUATION

Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination.

Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials.
An Eligible List will be established the week of 11/09/2026. Please note that this date may change.
TEST REVIEW
In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.
Level of Education Required

College
Minimum Acceptable Training and Experience
The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.

ANTICIPATED ELIGIBILITY

Candidates who meet all eligibility requirements within 6 months of the application deadline will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.
1. CIVIL SERVICE STATUS:

Presently employed by the City of Philadelphia with permanent Civil Service status in the Department of Health with a performance rating of Satisfactory or higher.
AND

2. EDUCATION

Possession of a master's degree from an accredited college or university in public administration, industrial management or engineering, business administration, public health, nursing or a master's degree in political science with major coursework in public administration, or a master's degree in a closely related field.

AND

3. GENERAL EXPERIENCE
Three years of full performance public health administrative experience in a large, complex personal health services agency, one year of which must be in a health care facility.
OR
Three years of experience as a registered nurse providing direct patient care and required medical services.
AND

4. SPECIFIC EXPERIENCE
Two years of public health administrative experience in a large, complex personal health services agency performing administrative supervision of health services personnel engaged in the delivery of primary medical health services directly to patients or the implementation and evaluation of several primary medical health services activities in a district health program.
OR
Two years performing managerial level health care coordination work planning, developing, reviewing, evaluating and coordinating the provision of health care services to patients in a district health center.
PHYSICAL AND MEDICAL REQUIREMENTS

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
TRANSCRIPT, LICENSES, REGISTRATIONS AND CERTIFICATION REQUIREMENTS

Candidates MUST submit a copy of their official college or university transcript(s) indicating completion of the educational requirement and all required licenses, registrations or certifications at the time of application. Transcripts MUST indicate conference of the appropriate degree. Candidates with a degree from foreign colleges or universities must submit proof of degree as certified by a professional evaluation service.
Candidates MUST submit a copy of their license, registration or certification.

If you have ever submitted a paper transcript, license, registration or certification for any City of Philadelphia civil service examination, you must submit another document
Option 1 - Upload a paperless transcript, license, registration or certification - One time only!

You may upload documents into your account and attach a document with this application. Once the document is uploaded to your account, it may be attached to all future applications. Attaching your document will save you time and money if you apply for an examination in the future, and you will be assured that your transcript cannot be misplaced.

Your documents should be uploaded and attached to your application before it is submitted. They cannot be uploaded or added to your application electronically after your application has been submitted.
Option 2 - Submit a paper transcript, license, registration or certification - Separate document required for each application
If you submit a paper copy of a transcript, license, registration or certification, the document will be used for this application only. You will have to submit documents again whenever you apply for an examination in the future. Paper documents will not be retained and will not be returned to applicants.

Mailing address for paper transcript and other required materials

Analyst Name
Natasha Jones

Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102

Phone: 215-686-2372

Fax: 215-686-0861
Email:
City of Philadelphia Benefits includes:

• Medical
• Dental
• Prescription
• Vision
• Life Insurance
• Flexible Spending Account
• Hybrid Defined Benefit/Defined Contribution Plan
• Voluntary Deferred Compensation Plan
• Employee Assistant Program
• 13 paid holidays
• Paid sick leave
• Vacation leave
• Paid personal days
• 8 weeks paid Parental Leave
• Backup Child and Adult care
• Wellbeing platform and programs
• Retiree Health Benefits
• Qualified Student Loan Forgiveness Employer
• Tuition Discounts for City Employees

01

* Please respond to the following question concerning your status as a civil service employee of the City of Philadelphia. If you do not select one of the responses, your application will be disqualified.As of the date submitting an applications for this examination, are you, or will you be an employee of the City of Philadelphia with permanent civil service status in the Department of Pubic Health

• Yes
• No

Required Question