Health Center Manager III

Planned Parenthood of Southern New England, Inc.

• $70K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong commitment to reproductive rights and the mission of PPSNE
  • Proven ability to manage teams in fast-paced environments
  • Excellent organizational and communication skills
  • Experience handling confidential information with discretion
  • Deep understanding of health equity and its impact on communities
  • Ability to build authentic relationships across diverse groups
  • High self-awareness and empathy in interpersonal interactions
  • Experience in transparent decision-making processes
  • Bachelor's degree or equivalent experience required
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Availability for flexible work hours including evenings and weekends
  • Bilingual in English/Spanish preferred

Responsibilities

  • Ensure high-quality, client-centered health care services
  • Create a positive workplace culture to attract and retain talent
  • Identify growth opportunities for the health center
  • Lead efforts to provide excellent customer service and build partnerships
  • Maintain compliance with regulatory and quality standards
  • Act as a community ambassador to foster relationships with local contacts
  • Oversee all health center operations, including processes and personnel

Benefits

  • Health, dental, and vision insurance
  • Paid parental leave
  • Retirement savings plan
  • Tuition reimbursement
  • Generous paid time off
  • Flexible spending account
  • Wellness program
Full Job Description
Position Summary: Planned Parenthood of Southern New England has an opening for a full time (37.5) Health Center Manager III for our New Haven Health Center.

Essential Functions:

  • Ensures high quality health care services that support the whole person
  • Creates a great workplace that attracts, fully engages and retains great talent
  • Ensuring that the health center provides client centered services; makes certain all decisions reflect the best interest of the clients
  • Ensures business success and sustainability; responsible for identifying and seeking opportunities to grow the health center
  • Ensures excellent customer service and retention by providing leadership, creating effective partnerships and building highly collaborative relationships within the center and externally
  • Create and maintain an environment in which staff feel appreciated and recognized for their work
  • Ensures that the health center is in compliance with all regulatory and quality standards
  • Engages as a community ambassador; identifies and builds relationships with key community contacts as a way to build partnerships and connect community members to PPSNE
  • Provide services that are culturally and linguistically competent
  • Responsible for all health center operations; processes, protocols and personnel


Key Requirements

  • Must have a strong understanding and personal commitment to reproductive rights and the goals and responsibilities of PPSNE
  • Able to manage a thriving team in a fast paced and dynamic environment
  • Excellent organizational, communication and sound decision making skills
  • Demonstrated ability to handle highly confidential information with diplomacy and tact
  • Interested in and committed to health equity. Has a deep understanding of health inequity and its historical and continued impact on our patients, communities, and healthcare systems
  • Authentic relationship building. Demonstrates an ability to work effectively across difference and build trust with a diversity of people
  • Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions across all dimensions of difference
  • Transparent decision-making. Experience communicating decision effectively with staff. Demonstrated judgment in knowing when and how to gather meaningful input
  • Bachelor's level Degree from an accredited college or university and/or comparable training and job experience required
  • Working knowledge in Microsoft Word, Excel, and Outlook is required
  • Must be able to work mornings, evenings, weekends and have a reliable form of transportation
  • Bi-lingual English/Spanish or bi-cultural candidate preferred


$70,913 - $95,942 a year

Salary Range*; Min $70,913 Mid: $83,428 Max: $95,942 and is based on full years of experience.

*Due to our commitment to pay equity, PPSNE does not negotiate salaries

PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.

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