Health Care Administrator

Description

Willamette View is seeking a strategic, service-oriented Health Care Services Administrator to lead the people, systems, and operations that deliver exceptional care, meaningful resident experiences, and reliable health care services across our licensed areas.

This is a broad leadership role with responsibility for skilled nursing, assisted living, residential care, and rehabilitative and therapy services. You'll lead through managers and interdisciplinary teams while staying connected to daily operations, strengthening organizational systems, improving service delivery, and ensuring quality and regulatory readiness.

We're looking for a leader who can connect the big picture with practical execution and understands that exceptional health care requires more than clinical excellence. It takes strong leadership, effective systems, engaged employees, financial stewardship, and a commitment to creating an environment where residents can thrive.
What You'll Do

• Provide strategic and operational leadership for Willamette View's licensed health care services, including skilled nursing, assisted living, residential care, and rehabilitative and therapy services.
• Establish high standards for resident experience, quality of care, safety, service delivery, regulatory compliance, and operational performance.
• Develop and execute a long-term health care services strategy aligned with organizational priorities, evolving resident needs, workforce capabilities, and financial sustainability.
• Build strong managers and interdisciplinary teams by establishing clear expectations, accountability, decision-making authority, and opportunities for professional growth.
• Strengthen organizational systems, workflows, communication, and coordination across health care services to improve consistency, efficiency, and the resident experience.
• Lead regulatory compliance, quality assurance, risk management, emergency preparedness, and continuous readiness across licensed health care operations.
• Use data, technology, automation, and process improvement to simplify work, strengthen decision-making, improve outcomes, and support employees in delivering exceptional care.
• Develop and manage operating and capital budgets, staffing resources, contracts, equipment, and other significant organizational resources.
• Partner with clinical leaders, campus departments, and executive leadership to address complex operational challenges, implement improvements, and support organizational initiatives.
• Provide visible, responsive leadership when significant resident care concerns, regulatory issues, emergencies, or operational challenges require additional support.

What You'll Bring

You're a strategic, people-centered leader who understands how to bring stability, structure, and continuous improvement to complex health care operations. You know how to develop strong managers, build effective interdisciplinary teams, establish accountability, and create systems that help employees consistently deliver high-quality care and service.

You can move comfortably between long-term strategy and immediate operational priorities, bringing sound judgment, collaboration, and a practical approach to problem-solving. You understand that sustainable improvements require more than identifying problems. They require thoughtful organizational design, clear processes, engaged teams, and the ability to turn ideas into lasting results.

You recognize the connection between resident experience, clinical quality, workforce development, regulatory compliance, and financial performance. You're comfortable using data and technology to guide decisions, curious about new approaches to service delivery, and skilled at navigating change in a complex, highly regulated environment.

Most importantly, you believe that strong health care leadership is about creating the conditions for others to succeed. You lead with integrity, build trust, develop people, and bring teams together around a shared commitment to exceptional resident care.
Requirements

• Five (5) years of progressively responsible leadership experience in a continuing care retirement community, long-term health care provider, or comparably complex licensed health care setting.
• Demonstrated experience leading managers, interdisciplinary teams, and complex licensed health care operations.
• Demonstrated ability to develop and implement operational strategies, improve organizational systems, lead change, and strengthen service delivery.
• Experience overseeing quality, regulatory compliance, resident experience, workforce performance, and operational outcomes.
• Demonstrated ability to manage budgets, staffing resources, financial performance, and other significant organizational resources.
• Strong understanding of health care regulatory requirements, quality assurance, risk management, and operational readiness.
• Demonstrated ability to use quality, workforce, financial, resident-experience, and operational data to guide decisions and drive improvement.
• Strong leadership, communication, collaboration, organizational development, financial management, and problem-solving skills.
• Bachelor's degree in health care administration, business administration, a health-related field, or equivalent demonstrated preparation.
• Current, unencumbered Nursing Home Administrator license in the State of Oregon.
• Current, unencumbered Residential Care Facility Administrator license in the State of Oregon.

Preferred Qualifications

• Seven (7) or more years of progressively responsible leadership experience in senior living, continuing care retirement communities, long-term care, or complex licensed health care operations.
• Experience overseeing multiple licensed health care service lines through managers and interdisciplinary leadership teams.
• Experience leading organizational transformation, operational stabilization, service redesign, or significant process improvement initiatives.
• Experience developing and implementing long-term strategic plans, quality improvement programs, and operational performance measures.
• Demonstrated success strengthening leadership teams, clarifying organizational structures, and establishing sustainable management systems.
• Experience with health care technology, electronic health records, business systems, automation, or other tools that improve operational effectiveness.
• Experience managing regulatory surveys, corrective action plans, quality improvement initiatives, and organizational risk.
• Experience leading workforce development, succession planning, organizational change, or interdisciplinary collaboration initiatives.
• Master's degree in health care administration, business administration, organizational leadership, or a related field.