Head of Revenue Operations

Epay Policy

$125K — $150K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Revenue Operations or Sales Operations
  • 3+ years of team leadership experience, preferably in a vertical SaaS or PE-backed environment
  • Proven experience building forecasting and pipeline infrastructure
  • Fluency in Salesforce and sales tech like Clay and Gong
  • Ability to navigate a high-growth, multi-segment GTM organization
  • Direct communication style with a knack for structuring ambiguity

Responsibilities

  • Build leading-indicator infrastructure for pipeline and forecast accuracy
  • Own the RevOps tech stack, ensuring data integrity and user adoption
  • Lead and develop a team including a data analyst and sales enablement partner
  • Plan capacity across GTM motions for hiring and coverage
  • Define consistent sales methodology and standards
  • Design and manage compensation plans across the GTM organization
  • Partner with executives for board-level reporting on pipeline health

Benefits

  • Comprehensive benefits package with employer-paid life and disability premiums
  • Flexible Paid Time Off Policy
  • Company-sponsored quarterly community initiatives
  • Supportive, inclusive company culture focusing on work/life balance
  • Fully-stocked kitchen and lunch stipend for onsite work
  • Opportunities for growth and innovation
  • Hybrid work schedule with team-determined office days
Full Job Description
We9re looking for a Head of Revenue Operations to architect how we scale. We are looking for someone to move us from 2What happened last quarter?2 to 2What9s coming next quarter?2 and build the systems, data infrastructure, and operating rhythm that enable our multi-channel GTM organization run predictably and efficiently. You9ll lead a team that already includes a data analyst and a sales enablement partner, and you9ll own the full RevOps stack. You will partner with the CRO, CCSO, and CFO on the numbers that go in front of our board. We are a PE-backed company scaling towards $200M+, and this role exists because we need Revenue Operations to be the growth engine, not a reporting function. **What You9ll Do** - **Build leading-indicator infrastructure.** Move us beyond lagging reports and CRM hygiene into pipeline and forecast systems that predict what9s coming with accuracy and accountability across the sales org. - **Own the RevOps tech stack,** including Salesforce, Gong, Clay, and the lead lifecycle systems across a multi-channel sales organization, ensuring data integrity and adoption - **Lead and develop your team-**currently data analysis and sales enablement - **Own capacity planning** across our GTM motions, translating headcount and pipeline targets into clear hiring and coverage plans - **Define and enforce** consistent sales methodology, stage criteria, and handoff standards - **Design and administer comp plans** across the entire GTM org, including quota setting - **Partner with CRO and other executives on board-level reporting,** translating pipeline health, forecast accuracy, and GTM performance into clear, credible narratives for our investors - **Support ICP and segmentation refinement** - **Lead the design of frameworks to evaluate sales productivity** and other leading indicators of success or risk to achieving business goals - **Evaluate and roll out new tooling** as we grow that improves rep productivity and management visibility with a clear point of view on build vs buy and ROI - **Act as the connective tissue** between the GTM teams and cross-functional stakeholders (Finance, Legal, Account Management, Product, etc.) - **Leverage AI to scale the impact of the function** **What You Bring** - 7+ yrs in Revenue Operations or Sales Operations, with at least 3+ yrs leading a team, ideally inside a vertical SAAS or PE-backed business. - Track record of building forecasting and pipeline infrastructure, not just maintaining what already exists. - Deep fluency in Salesforce, comp plan design, capacity planning, and sales tooling (Clay, Gong, etc). - Comfortable operating in a high-growth, multi-segment GTM organization consisting of enterprise sales, high-velocity, account management, and partnerships. - Direct communication style. You9ll be trusted with ambiguity and expected to bring structure to it. **Why ePayPolicy** - Competitive salary - Comprehensive benefits package with employer-paid basic life and disability premiums - 401K - Flexible Paid Time Off Policy (FTO) - Company-sponsored quarterly 2ePayItForward2 initiatives - Supportive and inclusive company culture with a focus on work/life balance - Fully-stocked kitchen - Lunch stipend when working onsite - Open communication (We won9t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let9s talk about it. We value everyone9s ideas and opinions.) - Huge opportunity for growth We operate on a hybrid schedule for in-office employees. Standard schedules are three days per week in the office, however, the cadence and days are determined by each team and manager.

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