5-7 years of experience in office operations management, preferably in finance or professional services.
Proven track record of team leadership and development.
Strong strategic thinking and process-building abilities.
Excellent communication and organizational skills.
High attention to detail and quality standards.
Responsibilities
Lead and mentor the Office Management team, setting clear goals and coaching staff.
Develop and implement office management programs to foster a productive work environment.
Ensure a professional hospitality experience for clients and employees.
Collaborate with HR to coordinate employee events and morale initiatives.
Document and enhance office management processes for consistency and scalability.
Gather employee feedback to inform improvements in office experience.
Align office management initiatives with the firm’s strategic goals through cross-functional partnerships.
Manage vendor relations and contracts to ensure quality and cost efficiency.
Benefits
Opportunity to lead a dynamic office management team in a prestigious investment firm.
Engagement in strategic initiatives that shape the office environment.
Collaboration with senior leadership on firm-wide objectives.
Comprehensive involvement in employee engagement and morale-building activities.
Full Job Description
Weiss Asset Management (WAM), a Boston-based investment firm, is seeking a Head of Office Management to lead a dynamic team and oversee the day-to-day functioning of the firm's office environment. Successful applicants will be strategic thinkers and self-starters who can drive initiatives, build scalable processes, and contribute meaningfully across the firm. We are looking for someone with strong leadership instincts, excellent communication and organizational skills, and a high standard for quality and detail.
Prior experience managing office operations is required, ideally within a professional services or financial services environment. The ideal candidate will have a demonstrated track record of building and leading teams, owning programs end-to-end, and maintaining a high-quality office environment in a fast-paced setting.
Responsibilities:
Lead and develop the Office Management team, setting clear goals, providing coaching, and managing day-to-day priorities.
Own the strategy and execution of office management programs and initiatives that support a productive, organized, and welcoming work environment.
Oversee front-office hospitality operations, ensuring a consistently professional experience for clients, visitors, and employees.
Work with HR to plan and manage the employee events and activities calendar, including morale-building initiatives, team recognition programs, and firm-wide gatherings.
Develop, document, and refine office management processes and policies to ensure consistency, scalability, and alignment with firm standards.
Partner with HR to administer employee feedback mechanisms, including surveys and listening channels, to surface insights and drive improvements to the office experience.
Partner cross-functionally with senior leadership to align office management with broader firm priorities.
Manage vendor relationships and service contracts, ensuring quality and cost-effectiveness.
Base Salary: $110k-$180k per year, depending on experience. Actual offer will reflect your specific skills, years of relevant experience, and fit for the role. It is unlikely that all new hires will start at the top of this range.
