Senior leadership experience in product management within a complex technology environment.
Strong record of developing product and portfolio strategies with tangible business outcomes.
Proven ability to influence senior stakeholders across functions and geographies.
Strong commercial and financial acumen, with focus on portfolio growth and profitability.
Experience managing product roadmaps, prioritisation, and lifecycle decisions.
Clear, credible communication with an inclusive leadership style.
Ability to lead teams and influence beyond formal reporting lines.
Responsibilities
Define and drive the portfolio strategy for the Nurse Call product line.
Own the global product roadmap and manage product discovery and prioritisation.
Build trusted relationships with healthcare providers and understand their workflow challenges.
Deliver commercial success by overseeing portfolio growth and profitability.
Lead product definition from concept through lifecycle management.
Develop and coach a global Product Management team.
Foster collaboration and data-informed decision-making across functions.
Benefits
Global leadership role with significant strategic influence.
Opportunity to shape the future of connected healthcare solutions.
Collaborative and international working environment.
Flexible working arrangements where possible.
Opportunities for professional growth and development.
Meaningful work that supports better healthcare outcomes.
Full Job Description
We are looking for a Head of Nurse Call Systems Product Management to lead the strategy, growth and evolution of our global Nurse Call portfolio. This highly visible leadership role will shape solutions at the heart of clinical workflows, patient safety and caregiver communication across hospitals, aged care facilities and healthcare organisations worldwide.
The opportunity
As the global business owner for Ascom's Nurse Call portfolio, you will work at the intersection of customer needs, clinical workflows, technology and commercial strategy. You will define what we build, why we build it and how it creates value for customers and healthcare professionals.
You will lead and coach a team of Product Managers and collaborate closely with R&D, System Architecture, Marketing, Sales, Services and regional organisations to ensure the continued success of our Nurse Call solutions.
Nurse Call software, alarm and escalation workflows, and patient engagement capabilities
Long-Term Care solutions and clinical communication integrations
Mobility, RTLS and EHR-connected workflows
What you'll be responsible for
Define and drive the portfolio strategy
Develop and communicate a clear three to five-year vision for the Nurse Call portfolio.
Identify market opportunities, customer needs and emerging healthcare trends.
Translate strategic priorities into investment decisions, roadmap priorities and measurable portfolio outcomes.
Ensure the portfolio strengthens Ascom's market position and supports sustainable, long-term growth.
Own the global roadmap
Lead product discovery, requirements management and portfolio prioritisation.
Balance customer value, clinical impact, technical requirements and commercial objectives.
Champion strategic investment decisions through governance processes.
Maintain a roadmap that delivers innovation while protecting product quality and business performance.
Represent customers and clinicians
Build trusted relationships with healthcare providers, care organisations and industry stakeholders.
Understand workflow challenges and unmet needs through active customer and clinical engagement.
Ensure portfolio investments address real clinical requirements and improve patient safety, caregiver efficiency and outcomes.
Deliver commercial success
Own portfolio growth, profitability and overall business performance.
Develop robust business cases and support investment and pricing decisions.
Monitor market trends, competitive dynamics, customer adoption and portfolio performance.
Drive expansion of the Nurse Call business while protecting margins and recurring revenue opportunities.
Lead product definition and lifecycle management
Oversee products from concept and market requirements through launch, growth, maturity and retirement.
Ensure requirements are customer-validated, clinically meaningful, commercially viable and technically feasible.
Define migration strategies between product generations and align lifecycle decisions globally.
Maintain high standards across product management processes, governance and communications.
Build and develop the team
Lead, coach and develop a global Product Management team.
Build product management capability and establish a modern product operating model.
Foster collaboration, customer focus, innovation, accountability and data-informed decision-making.
Influence effectively across functions and geographies, including at executive level.
What we're looking for
We value potential as well as experience. If you meet many, but not all, of the requirements below, we encourage you to apply.
Essential experience
Senior leadership experience in product management within a complex technology environment.
A strong record of developing product and portfolio strategies and translating them into business outcomes.
Proven ability to influence senior stakeholders across multiple functions and geographies.
Strong commercial and financial acumen, including portfolio growth, profitability and business case development.
Experience managing product roadmaps, prioritisation, requirements and lifecycle decisions.
Clear, credible communication and an inclusive, collaborative leadership style.
The ability to lead teams directly and influence beyond formal reporting lines.
Experience that would be advantageous
Healthcare technology, Nurse Call, clinical communications, patient monitoring, medical devices, healthcare software or adjacent healthcare solutions.
Managing portfolios that combine hardware, software, integrations and services.
Working in regulated industries or clinical environments.
Operating successfully in a global matrix organisation.
Segment or solution expertise, or previous business ownership or entrepreneurial experience.
Education
A degree in Business, Engineering, Technology, Healthcare, Life Sciences or a related field, or equivalent professional experience.
You'll join a purpose-driven organisation where your work directly contributes to improving care for patients and healthcare professionals around the world.
We offer:
A global leadership role with significant strategic influence
The opportunity to shape the future of connected healthcare solutions
A collaborative and international working environment
Flexible working arrangements where possible
Opportunities for professional growth and development
Meaningful work that supports better healthcare outcomes
At Ascom, we believe diverse perspectives help us create better solutions for our customers and the communities they serve.
We welcome applications from people of all backgrounds, experiences and identities. We are committed to providing an inclusive recruitment process and a workplace where everyone can thrive.
If you require any adjustments during the recruitment process, please let us know and we will work with you to provide appropriate support.
Department Global Products & Solutions Locations US Remote, US Raleigh Remote status Remote
