Head of IT

Turtlebox Audio

$125K — $150K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years in IT with significant leadership experience.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field preferred.
  • Proven track record of modernizing legacy systems in a high-growth environment.
  • Strong knowledge of enterprise applications, cybersecurity, and IT operations.
  • Experience in building and managing a small, impactful tech team.
  • Business acumen linking tech decisions to operational outcomes.
  • Executive-level communication skills for influencing senior leaders.

Responsibilities

  • Develop and execute an IT roadmap aligned with growth objectives.
  • Lead a high-performing IT team across various domains.
  • Establish IT governance, policies, and best practices organization-wide.
  • Advise executives on technology priorities and investments.
  • Oversee hardware, software, networks, and cloud environments.
  • Evaluate and implement enterprise systems including ERP and CRM.
  • Design a comprehensive cybersecurity program tailored for growth.

Benefits

  • Join a fast-growing premium audio brand with strong market momentum.
  • Collaborate with passionate coworkers who love music and adventure.
  • Thrive in an entrepreneurial culture that fosters creativity and ownership.
  • Enjoy daily complimentary lunches.
  • Receive 12 holidays plus Paid Time Off.
  • Access to comprehensive health benefits and 401k matching.
  • Benefit from discounts on Turtlebox products.
Full Job Description
Key Responsibilities:

IT Strategy & Leadership

  • Develop and execute a comprehensive IT roadmap aligned with company growth objectives.
  • Build and lead a high-performing IT team across support, infrastructure, systems, security and AI.
  • Establish IT governance, policies, service standards, and best practices across the organization.
  • Advise executive leadership on technology priorities, investments, risks, and tradeoffs.

Infrastructure & Systems

  • Oversee all company hardware, software, networks, cloud environments, identity and access systems, and collaboration tools.
  • Evaluate, select, implement, and optimize enterprise systems, including ERP, CRM, e-commerce, financial, supply chain, HR, and related platforms and integrations.
  • Create disciplined processes for software selection, licensing, configuration, integration, user access, lifecycle management, and vendor accountability.
  • Manage technology vendors, managed-service providers, consultants, and other external partners.

Cybersecurity & Risk Management

  • Design and implement a comprehensive cybersecurity program appropriate for a rapidly growing company.
  • Establish security policies, controls, monitoring, employee training, incident response, backup, disaster recovery, and business continuity practices.
  • Protect company, employee, customer, and partner data across all systems and environments.

Data & Analytics Enablement

  • Build and maintain a centralized, reliable data architecture that creates a consistent source of truth.
  • Improve data quality, ownership, governance, definitions, access, and integration across systems.
  • Partner with business leaders and any future strategy or analytics organization as ownership of customer analytics and advanced analysis evolves.

AI & Automation

  • Develop a practical enterprise AI roadmap focused on measurable improvements in productivity, decision quality, customer experience, and operating leverage.
  • Identify, prioritize, and implement AI and automation opportunities across functions.
  • Establish standards for responsible, secure, and effective use of AI tools and company data.

IT Operations & Support

  • Oversee IT support operations and elevate the current help desk into a scalable, service-oriented capability.
  • Establish clear service levels, ticketing, escalation, onboarding, offboarding, device management, documentation, and end-user training processes.
  • Balance strategic transformation with hands-on ownership of day-to-day technology needs.

Qualifications:

  • Minimum 10 years of progressive experience in information technology, including meaningful leadership
  • responsibility.
  • Bachelor's degree from a reputable university required; degree in Computer Science, Information Systems,
  • Engineering, Business, or a related field preferred.
  • Proven experience modernizing legacy systems and scaling technology infrastructure in a high-growth
  • environment.
  • Strong working knowledge across enterprise applications, infrastructure, cloud environments, cybersecurity, integrations, data architecture, and IT operations.
  • Experience building, developing, and managing a small, high-impact technology team.
  • Strong business acumen and the ability to connect technology decisions to operational and financial
  • outcomes.
  • Executive-level communication skills with the ability to explain complex technology issues clearly and influence senior leaders.

Preferred Experience:

  • Experience in consumer products, e-commerce, retail, omnichannel commerce, or another fast-scaling operating environment.
  • Hands-on experience leading ERP, CRM, data platform, identity, cybersecurity, or major systems-integration initiatives.
  • Experience creating an enterprise AI, automation, or digital-transformation roadmap.
  • Builder with the ability to create a modern IT function from an early-stage foundation.

Work Environment and Physical Requirements:

  • This position involves working in a traditional work environment, 5 days a week
  • Occasional lifting and carrying of up to 30lbs

Why Join Turtlebox?:

  • Be part of a fast-growing premium outdoor audio brand with strong momentum in wholesale and D2C.
  • Coworkers who are as passionate about music and adventure as you are.
  • Thrive in an entrepreneurial culture with room for creativity, ownership, and innovation.
  • Complimentary lunch every day.
  • 12 annual holidays plus Paid Time Off.
  • Comprehensive health benefits & 401k matching.
  • Awesome discounts to complete your Turtlebox collection!

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