We're looking for a Head of Forward Deployed Engineering to lead and grow our embedded engineering practice across a portfolio of enterprise accounts. This is a player-coach leadership role for an experienced engineering leader who thrives in the white space between hands-on technical delivery and strategic client partnership. You'll manage a team of Forward Deployed Software Engineers while remaining close enough to the technical work to earn credibility with customer engineering teams. You're as comfortable reviewing a pull request or debugging an integration as you are presenting a transformation roadmap to a VP of Engineering. You bring structure and accountability to delivery without sacrificing the speed and adaptability that make Blitzy different. Responsibilities Team Leadership & Delivery - Lead, mentor, and develop a team of Forward Deployed Software Engineers embedded across customer environments - Set standards for customer engagement, and delivery rigor across all active accounts and engineering quality - Serve as the senior technical escalation point for complex integration or delivery challenges - Balance multiple concurrent engagements, ensuring each is appropriately scoped and resourced Customer Partnership - Own senior relationships at key accounts, engaging primarily at the VP Engineering and Director level - Participate in architecture reviews, sprint planning, and technical decision-making alongside customer teams - Lead business reviews that translate technical delivery progress into measurable business outcomes - Support pre-sales efforts for new enterprise accounts by bringing delivery credibility to the conversation Hands-On Technical Contribution - Stay technically engaged - review code, contribute to integrations, and debug complex issues when the situation demands it - Build and maintain reusable delivery assets, integration patterns, and best practices across the team - Develop technical demos and POC frameworks that accelerate customer adoption of Blitzy's platform Strategic & Organizational Impact - Partner with Product, Sales, and executive leadership to define the growth strategy for the FDE function - Establish delivery frameworks and feedback loops that drive continuous improvement across engagements - Contribute field intelligence that shapes product prioritization and enterprise go-to-market strategy - Contribute to thought leadership, documentation, and reusable delivery IP Qualifications Required Experience - Proven experience leading teams in customer-facing, embedded, or professional services engineering environments - Proven experience standing up a delivery framework from scratch - 10+ years of progressive software engineering experience, including at least 3 years in a technical leadership capacity - Fluency across the modern enterprise technology stack: cloud infrastructure, APIs, microservices, CI/CD, and AI/ML integration - Demonstrated ability to manage delivery across multiple concurrent enterprise engagements - Strong communication skills - able to engage credibly from engineer to VP, adapting your style to the audience - Experience with IDEs - code-assistant tools within software development workflows Preferred Experience - Experience at a high-growth startup or in a Forward Deployed Engineering, embedded consulting, or technical account management role - Background in AI/ML platforms, developer tooling, or enterprise software modernization - Track record of building and scaling small-to-mid-sized technical teams in outcome-driven environments - History of converting delivery excellence into account expansion and long-term partnerships - Technical thought leadership: open source contributions, conference talks, or published writing