8+ years in enterprise B2B sales or business development leadership, with experience selling services and complex solutions.
Proven record of building pipeline and closing deals across multi-stakeholder buying processes.
Experience designing commercial models, commission schemes, and billing structures.
Demonstrated ability to build BD systems: CRM, playbooks, compensation, and dashboards.
Strong negotiation skills and experience structuring creative commercial arrangements.
Ability to partner with product and delivery teams to align GTM to product-market fit.
Responsibilities
Lead GTM and pipeline strategy for AI solutions, including target segments and sales plays.
Own direct sales of services and productized solutions, managing the entire sales lifecycle.
Design commercial and billing models to align incentives for Human Agency and portfolio engagements.
Build BD systems and operations for effective funnel management and sales forecasting.
Recruit and develop BD talent, establishing performance metrics and career progression paths.
Partner with product, design, and delivery teams to translate customer insights into actionable product improvements.
Run experiments and conduct commercial diligence to validate GTM approaches and revenue models.
Be accountable for revenue outcomes, setting targets and managing forecasts for senior leadership.
Benefits
Remote-friendly work environment (U.S. / Canada).
Opportunity for occasional travel for client meetings and company engagements.
Senior leader compensation package including base salary, performance bonuses, commission, and equity participation.
Full Job Description
Location: Remote (United States or Canada) Type: US - Full-time; Canada - Independent Contractor The opportunity
Human Agency is hiring a Head of Business Development to lead commercial strategy, pipeline, and growth for our AI solutions. This senior, hands-on role will own go-to-market planning, direct sales of services and product offerings, commercial deal design, and the development of a repeatable business development function. The role combines heavy early execution with the responsibility to build systems that scale sales and improve efficiency over time. What you will own
Lead GTM and pipeline strategy for AI solutions: target segments, messaging, channels, and repeatable sales plays.
Own direct sales of services and productized solutions: source leads, qualify opportunities, close deals, and ensure clean handoffs to delivery.
Design commercial and billing models: craft pricing, commission structures, contracts, and terms that align incentives across Human Agency and portfolio engagements.
Build BD systems and operations: CRM hygiene, funnel definitions, forecasting, playbooks, compensation plans, dashboards, and SLAs.
Recruit and develop BD talent: hire sellers and account leads, define ramp plans and performance metrics, and create training and career paths.
Partner with product, design, and delivery teams: translate customer insights into product improvements and ensure commercial motions map to product-market fit.
Run experiments and commercial diligence: test GTM approaches, validate revenue models for studio investments, and iterate quickly based on market feedback.
Be accountable for revenue outcomes: set targets, manage forecasts, and report performance to senior leadership.
First-year signature deliverables
Documented go-to-market plan for core AI offerings.
Standardized commercial model and term framework for studio engagements and services contracts.
Predictable pipeline and a functioning BD operating cadence (forecasting, reporting, conversion metrics).
Initial BD hires and a documented hiring and compensation plan.
First commercial wins: service contracts and at least one monetized studio engagement.
A dashboard tying BD activity to revenue and unit economics.
Success metrics
Pipeline coverage and month-over-month pipeline growth.
New services revenue and ARR attributable to BD activities.
Gross margin and unit economics on studio engagements.
Time-to-first-revenue for studio investments.
Speed and quality of hiring and ramp for BD staff.
Qualifications
Required
8+ years in enterprise B2B sales or business development leadership, with experience selling services and complex solutions.
Proven record of building pipeline and closing deals across multi-stakeholder buying processes.
Experience designing commercial models, commission schemes, and billing structures.
Demonstrated ability to build BD systems: CRM, playbooks, compensation, and dashboards.
Strong negotiation skills and experience structuring creative commercial arrangements.
Ability to partner with product and delivery teams to align GTM to product-market fit.
Preferred
Experience selling into complex buyer ecosystems (enterprise, multi-site operators, or similar).
Experience in a venture studio, incubator, or professional services model that blends services and equity.
Prior experience hiring and scaling early-stage sales teams.
Mindset and traits
Tactical closer who can design scalable strategy.
Comfortable with heavy early execution and rapid iteration, while building systems to reduce long-term grind.
High tolerance for ambiguity and a bias for action.
Strong judgment, humility, and collaborative leadership.
Commercially rigorous and data-driven.
Reporting & team
Reports to: Partners; direct partnership with the Founder and Managing Director of AI Solutions. Compensation & logistics
Senior leader compensation with base salary, performance bonuses, commission, and equity participation.
Remote-friendly (U.S. / Canada). Occasional travel for client meetings, portfolio company engagements, and offsites.
Why join
Lead the commercial engine for Human Agency's AI practice. You will build systems and a team, own revenue outcomes, and directly influence product and investment decisions that scale real business impact.
