Role OverviewThe GTM Strategy & Operations is on Harvey's Revenue Operations team focused on our overlay organizations: Customer Success, Legal Engineering, and adjacent post-sale teams.
This team serves as a core strategic and operational partner to GTM, helping these overlays scale their impact across the customer lifecycle. In this role, you act as a strategic force multiplier and trusted advisor to overlay leaders, helping them sharpen strategy, tighten execution, and focus on the highest-leverage work.
You will spend your time partnering with these leaders, driving cross-functional initiatives that support them, and building the operating rhythms that keep overlays and core sales aligned.
It is an opportunity to sit close to customer-facing decisions, influence how our overlay orgs evolve, and help define what "great" looks like for Harvey's go-to-market engine.
What You'll Do- Partner closely with overlay GTM leaders (e.g., Customer Success, Legal Engineering and related teams) to shape strategy, refine existing processes, and optimize execution across their organizations, bringing a clear point of view on where to focus.
- Act as a business partner to these overlay teams, helping establish and evolve the strategic and operational foundations for how they plan, execute, and measure success in support of our broader GTM goals.
- Drive Rhythm of the Business rigor and scalability for overlays by implementing and running operating processes and cadences (e.g., portfolio reviews, planning cycles, business reviews) that enable structured, repeatable growth.
- Define, scope, and drive high-priority initiatives that address complex, high-impact problems for Customer Success and Legal Engineering, from opportunity identification through execution and follow-through.
- Work cross-functionally with Sales, Customer Success, Legal Engineering, RevOps, Finance, and Product to align on goals, clarify roles between overlays and core teams, and ensure programs land cleanly in the field.
- Translate qualitative and quantitative insights from overlay and field stakeholders into clear recommendations for GTM leadership, focusing on strategic trade-offs, resourcing, and process improvements rather than pure analytics.
What You Have- 4+ years of experience in Revenue Operations, GTM Strategy & Operations, consulting, or finance. Ideal candidates will have a combination of GTM Strategy & Operations experience in a high-growth B2B or SaaS environment, and experience in investment banking, private equity, venture capital, strategy / management consulting, or other highly analytical roles.
- Demonstrated ability to be an effective business partner; you build trusted relationships, navigate different working styles, and influence without direct authority.
- Strong cross-functional collaboration skills; you are energized by working across Sales, Customer Success, Legal Engineering, and other teams and can bring people together around shared goals and clear operating plans.
- Comfort with structured problem solving and making recommendations in ambiguous or undefined areas, even when inputs from overlay and core teams are imperfect or incomplete.
- Bias toward action and ownership; you enjoy rolling up your sleeves, driving initiatives from 01, and iterating based on feedback from GTM and overlay stakeholders.
- Clear written and verbal communication skills, with the ability to frame trade-offs, articulate rationale, and align GTM and overlay leaders around decisions.
Compensation$136,000 - $204,000 USD
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