GTM Enablement @ ClayWe're looking for a full-time Growth Strategy (GS) Enablement hire to join our enablement team & build and scale onboarding & enablement for our customer-facing team. You'll manage the systems, content, and training to help our GS team ramp faster, serve customers more strategically, and uncover new opportunities for retention and expansion. You'll be joining at a time of massive growth. With the team doubling this year, it's no small feat!
Our GS team partners directly with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy.
On GS Enablement, you'll design and deliver programs to sharpen the team's technical fluency and ability to translate Clay workflows into business impact. You'll help scale our GS team shaping how we onboard, train, and grow world-class customer strategists who drive measurable impact.
*If you're an enablement leader or amazing CSM who loves spotting trends, building from scratch, and empowering others to succeed, this role is for you!
What You'll Do- Level up the team - Design and scale onboarding and ever-boarding programs that accelerate ramp time and set a consistent foundation for success through live workshops, certifications, and training.
- Drive best practices - Capture and scale what top performers do best, turning learnings into repeatable frameworks, talk tracks, and playbooks that raise the bar across the team.
- Be a trusted partner - Collaborate cross-functionally with Product, Marketing, and GTME to translate product releases into actionable workflows and plays that drive product adoption and retention.
- Design for scale - Build and maintain enablement systems that support a rapidly growing GS team. Leverage AI and automation to optimize knowledge sharing and personalize learning.
- Directly impact revenue - Your work will improve ramp time, increase adoption, and drive measurable performance across our GS organization.
What You'll Bring- 4+ years experience in enablement or customer success, ideally in a high-growth SaaS environment
- You're a strong communicator and facilitator who's comfortable running workshops, certifications, and executive-level conversations.
- You're technically fluent and comfortable understanding data workflows, integrations, and automation concepts.
- You've built and scaled enablement programs including: onboarding, ever-boarding, certifications, and playbooks that improved adoption, retention, or expansion outcomes.
- You have experience building content and managing enablement systems (e.g., Notion, Gong, or an LMS) to centralize resources and measure adoption.
- You're curious, collaborative, and excited to partner across GTM to ensure teams are equipped to drive growth.
- You're highly organized and detail-oriented - can quickly detect gaps in onboarding and enablement, then drive solutions forward.
- Bias for action - can go from 0 1 1 fast, take ownership, and execute without directions each step of the way.
- NYC-based or willing to relocate (this role is in-person).
This role won't look the same in six months-and that excites you. You thrive in fast-moving, high-ownership environments and are ready to make a massive impact (and have a lot of fun) at Clay.
