8-10+ years in strategic account management or transformation consulting with Fortune 500 companies
Proven track record of building C-suite relationships and leading technology adoption
Experience in owning renewals and achieving iARR and GRR targets
Strong strategic thinking skills with the ability to turn product capabilities into measurable outcomes
Demonstrated executive presence in high-stakes presentations and conflict situations
Ability to lead cross-functional teams without formal authority
Technical curiosity to connect product capabilities with customer needs
Builder mentality to shape a new team's operating model
Responsibilities
Own a focused portfolio of strategic accounts and become the expert on each
Lead go-to-market transformation by setting a multi-year vision with executive teams
Build trusted relationships with C-suite executives to keep Clay central to their strategies
Define success metrics and measure business impact through data and executive reviews
Coordinate cross-functional teams to manage complex programs and handle escalations
Partner with Sales to anticipate customer needs and drive growth through upselling
Represent influential customers to shape Clay's product roadmap
Benefits
Opportunity to be a founding member of a new team
Engagement with Fortune 500 and leading AI companies
Ability to influence and shape strategic customer relationships
Work in a dynamic and innovative environment
Potential for professional growth and development in a senior role
Full Job Description
Growth Strategist, Key @ Clay
We're building a new Key Accounts team within Clay's Strategic GS segment. It's a senior team dedicated to Clay's largest and highest-potential customers.
You'll be a strategic partner to a small number of the world's most influential companies, including Fortune 500 enterprises and leading AI companies. You'll help their revenue operations and marketing leaders change how they go to market with Clay. As a founding member, you'll also help define how this segment engages, retains, and grows Clay's most important relationships.
What You'll Do
Own a focused portfolio. Be the senior owner of a handful of strategic accounts, and the person who knows each one best.
Lead GTM transformation. Set a multi-year vision with executive teams, define the jobs to be done, and drive adoption across business units, regions, and functions.
Build C-suite relationships. Be a trusted advisor to CROs, CMOs, and other executives, and keep Clay central to their GTM strategy.
Deliver value in P&L terms. Define success metrics with leadership, measure them through data, surveys, and interviews, and present the business impact in executive business reviews.
Quarterback the account team. Coordinate Sales, Solutions, Support, Product, and Engineering to run complex programs, handle escalations, and manage risk.
Own renewals, co-own growth. Partner with Sales to anticipate needs, deepen use cases, and expand into new teams through cross-sell and upsell.
Shape the product. Represent Clay's most influential customers internally and directly influence the roadmap.
What You'll Bring
Experience: 8-10+ years in strategic account management, customer success, or transformation consulting with Fortune 500 or similarly complex global organizations.
Transformation track record: You've built C-suite relationships and led large-scale technology adoption or change programs.
Commercial results: You've owned renewals and consistently hit iARR and GRR targets.
Strategic thinking: You set a vision, build frameworks, and turn product capabilities into measurable business outcomes.
Executive presence: You stay calm presenting to senior leaders, in high-stakes situations, and in conflict.
Cross-functional leadership: You lead without formal authority, both inside Clay and inside the customer's organization.
Technical curiosity: You want to understand the product deeply enough to connect what's possible with what the customer needs.
Builder mentality: You're energized by shaping a new team's operating model from the ground up.
Nice to have: A background in management consulting or strategy advisory.
