The Group Practice Manager (GPM) leads a small group of O&P clinics that are combined into a group practice, to ensure patients receive timely, high-quality care across a connected network of clinics. With 8–10 direct reports, the GPM ensures smooth daily operations, supports high-quality patient care, and fosters team engagement. This role may include up to 60% clinical practice, allowing for continued hands-on care while driving performance and alignment across locations.

If you’re a clinically skilled CPO who enjoys leading teams while staying hands-on with patient care, this could be a great next step in your career. This role combines prosthetics-focused clinical practice with the opportunity to oversee multiple clinics and mentor a growing team. If you value in-person collaboration, know the realities of clinic operations, and are ready to make a meaningful impact in the Kalamazoo market, we’d love to connect.

Clinical Leadership

• Ensure timely, high-quality patient care and satisfaction.
• Connect individual clinics into a cohesive team, sharing resources and addressing gaps between locations to improve efficiency and care coordination.
• Ensure patients are matched with the best-fit specialists.
• Work closely with both sides of the dyad to identify and eliminate delivery barriers, improving speed and quality of care.
• Communicate effectively across all levels—up, down, and across—to maintain alignment, transparency, and coordinated execution.
• Participate in direct patient care (up to 60%) as appropriate.

Talent & Culture

• Manage staffing plans and support recruitment in partnership with HR.
• Provide mentorship and oversight to clinical staff, promoting best practices and quality standards.
• Partner with clinicians and the CSA team to ensure proper training and care capabilities across clinics.
• Promote clinical excellence through mentorship, training, and adherence to best practices.
• Foster a unified, collaborative culture that supports employee engagement and growth.

Operational Excellence

• Oversee daily operations across multiple clinics, ensuring efficiency and consistency.
• Align clinical and operational strategies with dyad partners and regional leadership.
• Manage resource planning, forecasting, and project delivery.
• Support strategic initiatives and partnerships within the market.
• Ensure compliance with healthcare regulations and organizational policies.
• Serve as a thought leader, bringing innovative ideas to improve care and operations.

Performance & Financial Oversight

• Maintain a dual focus on operational and financial performance while advocating for employee engagement and patient experience.
• Monitor KPIs and financial performance across the group practice.
• Manage budgeting, forecasting, and financial reporting.
• Implement incentive models that reward productivity, quality, and engagement.

Market Leadership:

• Manage and communicate the market strategy and business plan in alignment with the organization's current and future goals and objectives.
• Build and maintain relationships with local healthcare providers, stakeholders, and the community.

If Clinician:

• Required
• Current board certification in Prosthetics and/or Orthotics from the American Board for Certification (ABC) or the Board of Certification (BOC), or
• A baccalaureate degree in prosthetics and/or orthotics, or the foreign equivalent, and current ABC Board-Eligibilityin Prosthetics and/or Orthotics.
• A valid drivers license and driving record within the standards outlined within Hangers Motor Vehicle Safety Policy and Procedures.
• In states where licensure is required, the ability to obtain and maintain state licensure may be required as well.
• Minimum of two to four years of supervisory experience
• Preferred
• Five years experience in Orthotics and/or Prosthetics providing direct patient care, preferred.
• Two to four years 3rd party billing experience, preferred.

If Non-Clinician:

Minimum Qualifications

• High school education or equivalent
• Five years of progressively responsible experience in the field of Orthotics and/or Prosthetics or related healthcare administration or services.
• Minimum of two to four years of supervisory experience
• Must have, or be eligible to obtain, a valid drivers license and driving record within the standards outlined within Hangers Motor Vehicle Safety Policy and Procedures.

Preferred Qualifications

• Bachelors Degree in Business Administration, Healthcare Administration or Allied Healthcare field
• Four years of experience managing a medical clinic or healthcare services facility.

• Strong interpersonal, oral and written communication skills.
• Proficiency in delegation and holding individuals accountable.
• Ability to partner and collaborate with others across the organization.
• Ability to evaluate and monitor clinical capabilities and skill levels
• Ability to effectively manage, develop and motivate employees
• Strong understanding of financial statements and ability to use that information to drive business results.
• Competent knowledge of orthotics and/or prosthetics patient care management.
• Required to be proficient in Windows based office technologies (ex. Word, Excel).
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hangers BAKA Bootcamp and EmpowerFest

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