JP Morgan Chase & Co.

Group Account Manager, Chase Travel Corporate Solutions

JP Morgan Chase & Co. • $80K — $95K *
Houston, TX 77046In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years managing MICE or similar client-facing portfolios
  • Familiarity with meetings and travel management tech
  • Strong relationship-building and proactive service skills
  • Experience in data analysis for reporting and improvements
  • Proven skills in conflict management and negotiation

Responsibilities

  • Drive business growth by responding to inquiries and qualifying client needs
  • Present tailored group meeting services to clients based on their goals
  • Develop proposals using standard pricing and narrative frameworks
  • Negotiate terms within established guidelines and escalate as needed
  • Coordinate end-to-end responses for requests for information and proposals
  • Maintain client records in CRM for visibility and forecasting
  • Build client relationships through outreach and business reviews
  • Manage contracts and ensure consistent service quality
  • Handle client escalations from intake to resolution
  • Analyze and report on client data to recommend improvements
  • Apply MICE logistics expertise to inform planning

Benefits

  • Opportunity to deepen client partnerships
  • Chance to shape impactful travel programs
  • Professional growth through exposure to sales and account management
  • Work collaboratively across various departments
  • Access to a dynamic, results-oriented environment
Full Job Description
JOB DESCRIPTION

Join a team where you can deepen client partnerships, shape high-impact group travel programs, and grow your commercial skills. You’ll work across sales, account management, and operations to deliver standout experiences and measurable results.

As a Group Account Manager in Chase Travel Groups, Meetings, and Incentives, you manage and grow an assigned portfolio by delivering exceptional service, improving program performance, and supporting renewals. You use strong client relationship skills, attention to detail, and data-driven insights to recommend solutions that improve outcomes for group travel and event programs. You communicate clearly, navigate complex stakeholder needs, and continuously improve how work gets done to exceed expectations.

Job responsibilities
  • Drive new business and expand existing accounts by responding to inbound inquiries, qualifying needs, and leading discovery conversations
  • Present group meetings and incentive services to prospective and current clients, tailoring recommendations to business goals and program requirements
  • Develop proposals using standard pricing frameworks, including cost build, written narrative, and presentation materials
  • Negotiate commercial terms within established guardrails and escalate exceptions for review and approval before client commitment
  • Lead end-to-end responses to requests for information and proposals by coordinating inputs, timelines, and approvals for accurate submissions
  • Maintain accurate records in a client relationship management (CRM) system to support pipeline visibility, next steps, and forecasting
  • Build strong client relationships through proactive outreach, business reviews, and service optimization to support retention and renewals
  • Manage contracts and service-level agreements, coordinating with internal teams to deliver consistent value and service quality
  • Own client escalations from intake through resolution, ensuring timely outcomes, clear communication, and documented follow-up actions
  • Analyze client and program data to produce reporting, identify improvement opportunities, and recommend enhancements to ways of working
  • Apply expertise in meetings, incentives, conferences, and exhibitions (MICE) program logistics—including venues, seasonality, and group air movements as applicable—to guide planning decisions
Required qualifications, capabilities, and skills
  • Minimum of 3 years of experience managing meetings, incentives, conferences, and exhibitions (MICE) accounts, travel accounts, or a similar client-facing portfolio
  • Working knowledge of meetings and travel management technology tools and how to use them to support program logistics and execution
  • Demonstrated ability to build trusted client relationships, anticipate needs, and deliver proactive service
  • Experience analyzing and interpreting data to create reporting and recommend process or program improvements
  • Proven conflict management skills with experience navigating complex situations to reach mutually beneficial outcomes
Preferred qualifications, capabilities, and skills
  • Certified Meeting Professional (CMP) designation

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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