Truist Financial

Grandbridge National Loan Servicing Manager

Truist Financial$125K — $150K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Real Estate, or related field
  • 15 years of experience in commercial real estate, banking, or finance
  • Excellent interpersonal, written, and verbal communication skills
  • Strong organizational skills
  • Proven ability to manage a large team and multiple responsibilities
  • Analytical problem-solving abilities
  • Familiarity with basic Microsoft Office applications
  • Willingness to travel occasionally, including overnight trips

Responsibilities

  • Set direction and goals for loan servicing and asset management functions
  • Establish organizational structure and department responsibilities
  • Manage relationships with lenders
  • Negotiate and evaluate servicing and vendor agreements
  • Review and approve compliance reporting, including audits and lender reviews
  • Administer policies and procedures
  • Participate as a representative in industry events and conferences
  • Assess risks within the company's loan portfolio
  • Contribute to strategic initiatives as part of senior management
  • Attract and promote diverse talent within the company
  • Foster an inclusive team-oriented culture
  • Ensure compliance with all relevant bank policies and procedures

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Tax-preferred savings accounts
  • 401k plan
  • Minimum of 10 days of vacation annually
  • 10 sick days annually
  • Paid holidays
  • Potential eligibility for pension plans, restricted stock units, and deferred compensation plans
Full Job Description
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Regular or Temporary:
Regular

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:

Job Profile Summary

Lead the loan servicing and asset management functions for Grandbridge, ensuring compliance with lender requirements and industry standards while effectively managing risk. This role provides executive oversight of Asset Management, Primary Servicing, and Master Servicing operations.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Set overall direction and goals, as well as manage results, of the various sub groups that perform loan servicing and asset management functions.
2. Set organizational structure and reporting lines within various functional groups, as well as assign responsibilities for each department.
3. Manage lender servicing relationships.

4. Negotiate lender servicing agreements, vendor agreements and any other agreements as needed to include the evaluation on an annual basis for any additional needs or contraction of services.

5. Provide support and/or directly review and approve compliance reporting, including Uniform Single Attestation Program (USAP), Reg AB, internal audits, lender audits, as well as any lender initiated review of servicing processes.
6. Administration of applicable policies and procedures.
7. Participate in industry related events including industry and lender conferences, working groups, peer groups, task forces, or councils as an official company representative.
8. Identify and assess relative risk within the company's portfolio to include loan specific, lender specific and industry specific risks.
9. As a member of the Grandbridge Senior Management team, participate in the development of company strategic initiatives.
10. Attract, retain, and promote top talent, with a strong focus on diversity, across Grandbridge and build a robust slate of credible successors for key leadership positions and for opportunities across Truist.
11. Promote a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.

12. Promote sound risk management as the first line of defense by ensuring compliance with Bank policies for credit, underwriting, operational, regulatory, tax, legal procedures and policies.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in Finance, Real Estate or related field, or equivalent education and related training
2. Fifteen years of experience with commercial real estate, banking, finance or equivalent field
3. Strong interpersonal, written and verbal communication skills
4. Strong organizational skills
5. Demonstrated ability to manage a large group of associates and responsibilities
6. Strong analytical problem-solving skills
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel, occasionally overnight

Preferred Qualifications:
1. Master of Business Administration (MBA) from an accredited college or university or equivalent experience
2. Certified Commercial Investment Member (CCIM), Certified Mortgage Banker (CMB) or comparable industry designations
3. Fifteen years of real estate experience
4. Ten years of mortgage banking experience
5. Ten years of managerial experience
6. Relevant customer service experience

7. Experience with Master and Special Servicing

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

About Truist Financial

Truist Financial Careers

Join the dynamic team at Truist Financial, a leader in the financial services sector, and propel your career to new heights. At Truist Financial, we offer more than just job opportunities; we provide a platform for professional growth and innovation in an environment that values diversity and leadership.

Why Truist Financial?

At Truist Financial, we are committed to building a diverse and inclusive workplace where every team member is empowered to contribute their unique skills and perspectives. We believe that our strength lies in our diversity, and we are dedicated to fostering a culture that embraces the differences that make each of us unique.

Explore a World of Opportunities

Whether you're seeking your first internship or a seasoned professional looking to advance your career, Truist Financial offers a range of employment opportunities across various disciplines. Our team is growing, and we are constantly looking for talented individuals who are eager to make an impact.

Innovate and Lead

Join us and be part of a culture of innovation where your ideas can help shape the future of banking. At Truist Financial, you’ll work alongside industry leaders and have access to cutting-edge resources that foster continuous professional development and innovation.

Develop Your Career

Truist Financial is deeply invested in the career progression of our employees. We offer robust training programs, including leadership development and diversity training, to ensure you have the tools needed to succeed. Our commitment to your growth is reflected in our comprehensive benefits package, designed to support you both professionally and personally.

Networking and Professional Development

Enhance your professional network and connect with like-minded colleagues through our various networking events and community engagement initiatives. At Truist Financial, we believe in the power of connections and the impact they can have on your career.

Join Our Team

Ready to take the next step in your career? Explore the current job openings at Truist Financial. We are hiring across multiple departments, looking for passionate, curious, and innovative individuals to join our team. Check out our available positions and find the one that best matches your skills and interests.

Prepare for Your Interview

Make a great first impression. Visit our Careers page for tips on how to craft a compelling resume and succeed in your interview at Truist Financial. We are excited to see how you can contribute to our team and help us drive the future of banking.

Stay Connected

Don’t miss out on future opportunities or insights into our company culture and industry trends. Subscribe to our job alert emails and stay informed about new positions and career tips directly from our professionals. At Truist Financial, we’re not just offering jobs; we’re building careers. Join us and discover how you can make a difference and fuel your future.

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Learn more about Truist Financial
Size
50,283 employees
Market Cap
$56.6 billion
Industry
5 Year Trend
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