Overview:In this role, you will serve as an integral member of the Forecast and Planning Team. You will support operations across international regions for Transdev Alternative Services by managing, developing, and improving activities related to global operational staffing planning, performance, and related service level management.
This is a hands-on role requiring both executive presence and a high level of day-to-day ownership across data, reporting, and cross-market coordination.
Pay Rate: $89,440 - $135,200
Pay Range Disclosure: The compensation range for this position is dependent upon the employee's primary work location. The applicable pay range will be determined based on the location in which the position is based.
Transdev is Proud to Offer:• Vacation: Minimum of (2) week.
• Sick Days: 5 Days
• Holidays: 6 Days
• Other standard benefits:
• 401(k) Retirement Plan
• Medical, Dental & Vision
• Life Insurance
• Short-term Disability
• Voluntary Long-term Disability
Key Responsibilities: - Work with Transdev Clients to obtain, analyze and understand demand forecasts.
- Build and maintain staffing forecast models and reports for assigned international clients and global markets. Ensure adequacy and validity of the different model parameters and hypotheses.
- Manage complexities related to time zone differences and cross-cultural operational coordination across global teams.
- Collaborate with other departments (operations, HR, training, ...) to develop staffing, hiring and training plans, meeting the demand. Dive deep into understanding the business to propose plans that meet expected outcomes.
- Present plans to internal and external stakeholders for approval as required, highlighting key choices and trade-offs.
- Control execution of the plan, escalate deviations, propose and support local teams to implement corrective actions.
- Identify opportunities to improve company financial performance through better planning and execution.
- Diagnose problems and develop streamlined process flows, tools and dashboards to eliminate waste and ensure efficiency.
- Collaborate with the data analysis team to develop relevant dashboards and reports.
- Mentor peers and influence operational teams to think differently, ensuring a bottom-up approach to decision-making and empowerment at correct levels
- Participate in client and prospective client meetings to illustrate and differentiate Transdev from its competition
Required Education and Experience: - Bachelor's degree or equivalent experience in Business Administration, Logistics, Transportation, and or related field preferred.
- 5 or more years of relevant management and leadership experience required.
- Experience in tech, start-up, and/or AV industry is strongly preferred.
- Strong background in transportation and/or logistics is highly preferred.
- Working knowledge of international labor laws, regulations, and cross-border employment compliance.
Required Knowledge Skills and Abilities (KSAs): - Must have good attention to detail and be able to quickly and concisely ingest and communicate insights.
- Capable of responding quickly and simultaneously to multiple scenarios.
- Ability to maintain positive relationships with clients, employees, and support departments.
- Remain flexible and agile for changing business needs and/or projects.
- Advanced understanding of parameters affecting workforce planning.
- Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
- Exhibits advanced Excel/Google Sheets skills.
- Working knowledge and proficiency with Microsoft Office and/or GSuite programs and the ability to manage and manipulate data in spreadsheets and databases.
- Ability to resolve multi-dimensional operational problems
- Strong logic and analytical skills
- Must have a strong ability to adapt well to rapidly changing environments with ambiguous direction, and dynamic strategies.
- Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Proficiency in scripting languages like JavaScript (JS) or Python for automating tasks and building functionalities.
- Working knowledge of RESTful APIs, including experience with designing, implementing, and consuming APIs.
- Ability to maintain and manage data sources, including querying databases using SQL language.
- Proven experience working within the Google Cloud Platform (GCP) environment, including familiarity with its core services (e.g., BigQuery, Cloud Storage, Cloud SQL).
- Travel requirement outside of immediate area 10%
Physical Requirements: - Must be able to work shifts or flexible work schedules as needed.
- 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities
- Work is primarily accomplished in an office or in a cubicle space equipped with a computer and telephone
- Must be able to work at different worksites depending on need.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Pre-Employment Requirements: - Must be at least 21 years of age.
- Satisfactory completion of a pre-employment background check, drug screen, and physical screening.
- Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
- Applicants must be legally authorized to work in the United States at the time of hire. This position does not provide current or future employment visa sponsorship.
