Summary:
The Opportunity
As Global Sales Director, TMC and Consortia, you will serve as account director for a portfolio of some of Hyatt's largest global transient TMC and consortia accounts and manage the TMC/consortia sales team. Reporting to the Senior Director, Corporate Transient Sales, you will build customer relationships and develop account plans to grow revenue and market share and help participating hotels succeed. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
The Role
In this role, you will:
• Serve as account director for a portfolio of some of Hyatt's largest global transient TMC and consortia accounts, and manage the TMC/consortia sales team to align account coverage and execution with revenue and market-share goals.
• Build and maintain strategic global customer relationships; develop account plans with targets, engagement priorities, growth tactics, quarterly and annual reviews, promotions, and B2B marketing opportunities.
• Lead day-to-day account management, respond to leads and RFPs, oversee account programs, and coordinate customer meetings, sales calls, trade shows, sponsorships, and other relevant events.
• Partner with Distribution Services to negotiate competitive agreements that create customer value and support Hyatt's profitability.
• Support participating hotels and champion new and need hotels through proactive engagement, sales missions, trade shows, events, and hotel familiarization opportunities.
• Lead Hyatt Games and other relevant initiatives that build brand awareness among the travel advisor community and connect hoteliers with advisors.
• Work with Marketing, Distribution, hotel teams, and other internal partners to identify B2B opportunities, communicate Hyatt's brand differentiation, and advance account performance.
• Share customer trends, market conditions, forecasts, and recommendations with sales leadership and hotels; contribute to team accounts and strategic company initiatives.
• Manage travel and other expenses within established budgets, and travel for customer and hotel engagement as business needs require.
Qualifications:
Qualifications
What you bring:
• Experience developing and managing strategic global accounts, ideally in hospitality, travel, or a related sales environment.
• A record of translating account plans into customer engagement, revenue growth, and increased market share.
• Strong relationship-building, negotiation, communication, and presentation skills, including the ability to engage senior customer and internal stakeholders.
• The ability to develop account plans, manage multiple priorities, and coordinate programs, RFPs, reviews, events, and cross-functional work.
• The ability to lead a team, coordinate account coverage, and support consistent execution across a portfolio.
• Sound business judgment and the ability to use customer and market insight to make recommendations and support profitable agreements.
• Willingness to travel for customer meetings, hotel engagement, sales missions, trade shows, and other business needs.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $128,000 -$150,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
