Global GTM Delivery Leader

We anticipate the application window for this opening will close on - 9 Nov 2026

About the Role

At MiniMed, our mission is to alleviate pain, restore health, and extend life through innovative healthcare technology and exceptional customer experiences. As part of our ongoing digital transformation journey, we are seeking a Global GTM Delivery Leader to lead the successful execution of strategic technology initiatives across our global Go-To-Market ecosystem.

This role will initially focus on leadership of the Salesforce portfolio while building the delivery capabilities, governance models, and operating structure necessary to support a broader portfolio of commercial technologies. Over time, the scope will expand to include customer engagement, marketing, digital, data, AI, and commercial platforms that enable business growth and customer success worldwide.

The leader will be responsible for establishing and then leading a high-performing global delivery organization that partners across business and technology functions to execute strategic initiatives, improve operational excellence, and deliver business outcomes at scale. This leader will collaborate closely with Product Management, Enterprise Architecture, Platform Engineering, Business Stakeholders, and external partners to ensure successful planning, governance, and execution of critical technology investments across the GTM ecosystem.

Responsibilities may include the following and other duties may be assigned.

Global Technology Delivery Leadership

• Lead the global delivery organization responsible for execution across the Go-To-Market technology portfolio.
• Drive the successful delivery of strategic programs, platform enhancements, business transformations, and operational initiatives.
• Establish scalable delivery practices that support a growing and increasingly diverse technology ecosystem.
• Build strong partnerships across business, product, architecture, engineering, and operations organizations.
• Promote a culture of accountability, transparency, execution excellence, and continuous improvement.

Salesforce Portfolio Leadership

• Provide delivery leadership for MiniMed's Salesforce ecosystem including Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Marketing Cloud, Data Cloud, Commerce Cloud, and related technologies.
• Ensure effective planning, execution, governance, and value realization across Salesforce initiatives.
• Partner with platform, architecture, and business teams to align delivery priorities with strategic objectives.
• Oversee release planning, portfolio coordination, risk management, and cross-functional dependency resolution.
• Drive consistency in delivery processes, quality standards, and stakeholder engagement models.

GTM Technology Portfolio Expansion

• Evolve delivery leadership beyond Salesforce into a broader ecosystem of commercial technologies.
• Support technology delivery across customer engagement platforms, marketing technologies, digital experiences, customer data platforms, analytics, artificial intelligence solutions, and future GTM capabilities.
• Establish common delivery methodologies and governance frameworks across multiple technology domains.
• Partner with technology leaders to ensure coordinated execution across interconnected platforms and business capabilities.

Portfolio Governance & Excellence

• Establish and lead portfolio governance practices, executive reviews, steering committees, and performance reporting.
• Manage delivery risks, dependencies, budgets, resource planning, and portfolio prioritization activities.
• Ensure alignment between business goals, technology roadmaps, delivery capacity, and organizational priorities.
• Develop meaningful operational metrics that improve visibility, predictability, and decision-making.
• Continuously improve delivery performance, execution discipline, and organizational effectiveness.

Stakeholder Management & Business Partnership

• Build trusted relationships with senior business and technology leaders.
• Translate strategic priorities into executable delivery plans and measurable outcomes.
• Facilitate alignment across diverse stakeholder groups with competing priorities and limited resources.
• Provide executive communications regarding portfolio health, major risks, delivery performance, and strategic recommendations.
• Act as a trusted advisor to leadership teams during transformation initiatives and organizational change.

Talent & Organizational Leadership

• Lead, develop, and mentor a global team of delivery managers, program managers, scrum leaders, business analysts, and project professionals.
• Build a high-performing organization focused on collaboration, accountability, customer outcomes, and operational excellence.
• Establish workforce planning strategies that align talent with future organizational needs.
• Manage strategic vendor relationships, consulting partners, and system integrators.
• Foster an environment that encourages innovation, continuous learning, and leadership development.

Transformation & Continuous Improvement

• Lead initiatives that enhance delivery maturity, Agile adoption, and operational efficiency.
• Drive implementation of modern delivery practices including Agile, SAFe, DevOps, and product-centric ways of working.
• Leverage automation, AI-enabled delivery capabilities, and data-driven decision-making to improve organizational effectiveness.
• Identify opportunities to reduce complexity, improve speed to value, and increase stakeholder satisfaction

Required Knowledge and Experience:

Requires a Bachelors degree and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.

Preferred Qualifications:

• Degree in Computer Science, Information Systems, Engineering, Business, or a related field.

• 10+ years of experience leading enterprise technology delivery programs and organizations.

• 5+ years of people leadership experience managing global teams.

• Proven experience managing complex, cross-functional technology initiatives with multiple stakeholders and dependencies.

• Demonstrated success delivering enterprise-scale CRM, commercial, digital, or customer-facing technology solutions.

Global Delivery Leadership

• 12+ years of progressive leadership experience within enterprise technology organizations.

• Experience managing large global portfolios consisting of multiple strategic programs, initiatives, and delivery teams.

• Proven success building delivery organizations and scaling operating models across enterprise environments.

• Demonstrated ability to lead organizational transformation and deliver measurable business outcomes.

Salesforce & Commercial Technology Expertise

• Extensive experience leading Salesforce delivery organizations and large-scale CRM transformation programs.

• Deep understanding of Salesforce ecosystem capabilities including Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Marketing Cloud, Data Cloud, and Commerce Cloud.

• Experience supporting global user communities and multi-region technology deployments.

• Ability to extend delivery leadership into broader commercial and customer-facing technology ecosystems.

Program & Portfolio Management

• Expertise in portfolio management, financial planning, governance, prioritization, risk management, dependency management, and executive reporting.

• Experience establishing enterprise delivery frameworks, governance structures, and operational metrics.

• Track record of improving delivery predictability, quality, and execution effectiveness across complex organizations.

Stakeholder & Executive Engagement

• Exceptional communication and influence skills.

• Experience working directly with executive leadership teams and steering committees.

• Proven ability to align business priorities with technology execution strategies.

• Strong organizational leadership and change management capabilities.

Industry Experience

• Healthcare, MedTech, Life Sciences, or other regulated industry experience preferred.

Certifications

Preferred certifications include one or more of the following:

• PMP

• PgMP

• SAFe Agilist

• Salesforce Certifications

• Agile Delivery Certifications

• ITIL

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
Salary ranges for U.S (excl. PR) locations (USD):$138,000.00 - $234,000.00

This position is eligible for a short-term incentive called the Short Term Incentive (STI).

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

For further details about our comprehensive benefits, we encourage you to visit the link below.

MiniMed Benefits Overview