3+ years as a Business Process Analyst or comparable role
Strong communication skills with management and executives
Proven experience in process improvement and multi-partner project management
Proficient in process mapping with MS Visio or equivalent tools
Skilled in project tracking using Atlassian Confluence or Jira
Familiar with the software development life cycle, particularly Agile methodology
Responsibilities
Drive measurable business process improvements to meet Global PCG objectives
Collaborate with Global PCG, PMG, and technology partners to develop solutions for business challenges
Identify areas for improvement in partnership with business and technology stakeholders
Conduct root cause analysis and formulate clear problem statements and improvement plans
Facilitate process redesign workshops with end users
Write, refine, and test user stories within a Scrum framework
Communicate effectively with stakeholders and maintain project documentation
Benefits
100% paid medical, dental, and vision premiums for you and your qualifying dependents
50% 401(k) match, up to IRS maximum
20 days of PTO plus 10 paid holidays
Family Support programs including paid caregiver leave and assistance for family-related health needs
In-office role with potential hybrid work-from-home opportunities based on eligibility
Full Job Description
Overview
The Opportunity:
The Global Business Process Management Group is looking for a Business Process Analyst to help drive measurable business process improvements aligned with Global Private Client Group (PCG) goals. The Business Process Analyst works cross-functionally within Global PCG to understand and develop our primary value chain, unify our business processes, and measurably increase efficiency while improving the user experience for both our internal and external clients.
The Day-to-Day:
Drive measurable business process improvements aligned with Global PCG objectives
Work cross-functionally with Global PCG, PMG, external vendors, and technology partners to implement solutions to key business problems with an ability to take an idea from ideation to implementation
Partner with the business and technology stakeholders to assess areas for improvement
Conduct root cause analysis formulating clear problem statements, process assessments, and plans for improvement
Lead process redesign and re-engineering workshops with end users
Work within the Scrum structure to write, refine and test users stories, and conduct hypercare in production
Effectively communicate to stakeholders, leadership, and users throughout the project lifecycle
Maintain business processes and project plan documentation
Your Qualifications:
3+ years of experience as a Business Process Analyst or similar position
Experience communicating with management and executives
Experienced in process improvements and managing projects working with multiple partners
Process mapping using MS Visio or similar tools
Project tracking with software like Atlassian Confluence or Jira
Experience with the software development life cycle including the Agile Methodology
Why Fisher Investments:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
100% paid medical, dental and vision premiums for you and your qualifying dependents
A 50% 401(k) match, up to the IRS maximum
20 days of PTO, plus 10 paid holidays
Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.
About Fisher Investments
Fisher Investments is a privately owned investment management firm founded in 1979 by Ken Fisher. The company is headquartered in Camas, Washington, and has offices in the United States, Europe, and Asia. Fisher Investments manages assets for individuals and institutions, including pension plans, endowments, and foundations. The company is known for its investment philosophy, which emphasizes a global perspective and a focus on long-term growth. Fisher Investments has been recognized for its performance and has won numerous awards for its investment strategies.
