Sonar

Global Benefits Manager

Sonar$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience managing global employee benefits programs across AMER, APAC, and EMEA regions
  • Strong knowledge of benefits compliance in multiple jurisdictions including US, UK, CH, DE, ES, Singapore, India, UAE, Japan, and Australia
  • Experience in managing vendor and broker relationships, including negotiation of contracts
  • Detail-oriented with strong project management abilities, adept at handling multiple concurrent deadlines
  • Proficient in using HRIS/benefits administration platforms and analyzing benefits data
  • Ability to communicate clearly and empathetically on sensitive benefits topics

Responsibilities

  • Design, implement, and manage benefits programs ensuring compliance and competitiveness
  • Manage global vendor, broker, and carrier relationships, negotiating contracts and evaluating offerings
  • Collaborate with Legal and regional HR teams to maintain compliance with local regulations
  • Lead open enrollment processes and provide ongoing benefits education to employees
  • Analyze benefits utilization and cost trends, advising on plan design and budget considerations
  • Oversee leave-of-absence programs, ensuring consistent administration across regions
  • Respond to employee inquiries and escalations as the subject matter expert on benefits
  • Benchmark benefits offerings against market practices to enhance talent attraction and retention

Benefits

  • Relocation support offered for the right candidate
  • Collaborative in-office work culture with designated anchor days for team synergy
  • Opportunity to lead innovative benefits programs across diverse global locations
  • Engagement with a variety of stakeholders to drive impactful employee offerings
  • Access to a dynamic and supportive work environment promoting professional growth
Full Job Description
Position description

Sonar is looking for a Global Benefits Manager to own the design, administration, and continuous improvement of our benefits programs across all of our global hubs. You'll ensure our benefits offerings are competitive, compliant, and reflective of the diverse needs of our employees across regions, while managing vendor relationships and driving process efficiency.

What you will do

  • Design, implement, and manage benefits programs across all global hubs, ensuring local compliance and competitiveness.
  • Manage relationships with benefits brokers, carriers, and vendors globally, negotiating renewals and evaluating new offerings.
  • Partner with Legal and regional HR teams to ensure benefits programs comply with local labor and tax regulations.
  • Lead annual open enrollment processes and ongoing employee benefits education and communication.
  • Analyze benefits utilization and cost trends, providing recommendations to leadership on plan design and budget.
  • Manage leave-of-absence programs and ensure consistent, compliant administration across regions.
  • Respond to employee questions and escalations related to benefits, acting as a subject matter expert.
  • Continuously benchmark Sonar's benefits offerings against market practice to support talent attraction and retention.


Experience and qualifications

The ideal candidate will:
  • Have 6+ years of experience managing global employee benefits programs, including multi-country/global scope in AMER, APAC, and EMEA
  • Have strong knowledge of benefits compliance requirements across multiple jurisdictions (US, UK, CH, DE, ES, Singapore, India, UAE, Japan, Australia)
  • Have experience managing vendor and broker relationships, including contract negotiation.
  • Be highly detail-oriented with strong project management skills, comfortable managing multiple concurrent open enrollment and compliance deadlines.
  • Have experience using HRIS/benefits administration platforms and analyzing benefits data.
  • Communicate clearly and empathetically with employees on sensitive benefits topics.


In-office culture

We're intentional about this. We believe the best teams are built in the room together. Three anchor days - Mondays, Tuesdays, and Thursdays - create the collaboration rhythm that makes a hub office worth having.

Candidates need to be genuinely based in the location the role is posted - if that's not where you are today, we're happy to support relocation for the right person.

About Sonar

Sonar is a technology company that provides a platform for businesses to manage their customer feedback. The company was founded in 2017 and has since been helping businesses to collect, analyze, and act on customer feedback. Sonar's platform uses artificial intelligence and natural language processing to analyze customer feedback and provide insights to businesses. The company has a team of experienced software developers, data scientists, and customer success managers who work together to deliver high-quality services to clients. Sonar's platform is used by businesses in various industries, including retail, hospitality, and healthcare.
Learn more about Sonar
Size
50 employees
Industry

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