BA or BS in Business, Marketing, Communications, or similar field
5-8 years of customer-facing experience in a Sales/Account Leadership role with high-profile accounts
Proven ability to close complex transactions with multiple decision-makers
Strong organizational, analytical, and interpersonal skills
Self-starter with the ability to complete projects with minimal supervision
Ability to work under pressure with strong leadership skills
Effective motivator with a strong desire to succeed
Responsibilities
Support the growth of key global data center accounts, focusing on long-term strategic value
Act as the liaison between customers and the organization for strategic and commercial activities
Build and maintain executive-level relationships to enhance customer satisfaction and retention
Develop and implement account strategies aligned with corporate objectives to meet financial targets
Identify and pursue new business opportunities within assigned accounts
Conduct strategic account planning and analysis to optimize solution positioning
Deliver executive-level communications to influence decision-makers with data-driven insights
Collaborate cross-functionally to ensure successful contract execution and operational alignment
Maintain opportunity management within CRM systems for visibility and forecasting accuracy
Benefits
Extensive travel opportunities domestically and internationally
Collaborative work environment across global divisions
Opportunity to influence and guide decision-makers at senior levels
Access to innovative product solutions and expanded service offerings
Potential for professional growth and development within a leading organization
Full Job Description
Job Description
Job Summary:
Vertiv's Global Account Managers are responsible for supporting Global Account Directors in driving strategy, growth, and enterprise-wide alignment across the organization's largest global accounts. They will be accountable for supporting acceleration of revenue expansion through innovative product solutions, expanded service offerings, and deeper strategic partnerships. Acting as a trusted advisor to senior client stakeholders, the role requires the ability to influence and guide decision-makers at all levels while aligning cross-functional teams to deliver measurable business impact.
Success in this position demands strong executive presence, commercial acumen, and the ability to lead across complex, matrixed environments. The Global Account Manager will partner closely with lines of business, regional sales and service organizations, and senior leadership to ensure seamless execution and exceptional customer outcomes. Collaboration across global divisions is essential, as is the ability to build credibility and lasting relationships with senior leaders within each client organization.
Responsibilities:
Support the development and profitable growth of assigned global key data center accounts, driving long-term strategic value and lifecycle account management.
Serve as an interface between the customer and the organization, representing the company in strategic, commercial, and account-related activities across headquarters, regions, and business units.
Build, develop, and maintain executive-level relationships to strengthen customer satisfaction, retention, and long-term partnership alignment.
Develop and execute short- and long-term account strategies aligned to corporate objectives to achieve or exceed assigned financial and growth targets.
Identify and expand new business opportunities within assigned accounts and adjacent market segments, increasing account penetration and solution adoption.
Execute strategic account planning and analysis to determine optimal solution positioning, value proposition development, and sales execution strategies that clearly articulate differentiated value.
Deliver executive-level communications, effectively influencing decision-makers through data-driven insights and clear business justification.
Collaborate cross-functionally to ensure successful contract execution, operational alignment, and delivery of products and services in accordance with customer expectations and contractual requirements.
Maintain disciplined opportunity management within CRM systems and ensure visibility, forecasting accuracy, and coordinated engagement across the account ecosystem.
Perform other duties as assigned.
Minimum Qualifications:
BA or BS in Business, Marketing, Communications, or similar field
5-8 years of customer-facing experience in a Sales/Account Leadership role working with high profile accounts.
Demonstrated ability to close complex transactions through direct influence with multiple decision makers.
Excellent organizational, analytical, and interpersonal skills.
Must be a self-starter and follow projects to completion with minimal supervision.
Must be able to work under different levels of pressure with strong interpersonal and leadership skills.
Must be an effective motivator with an enthusiastic desire to succeed.
Preferred Qualifications:
MBA or other advanced degree.
Project management expertise.
Travel Required:
Travel 25-50% - Extensive domestic and some international travel will be required as needed.
About Vertiv Holdings Co.
Vertiv Holdings Co. is a global provider of critical digital infrastructure and continuity solutions. The company offers a broad range of products and services, including power management, thermal management, and IT infrastructure management. Vertiv serves customers in a variety of industries, including telecommunications, healthcare, and financial services. The company was founded in 2016 and is headquartered in Columbus, Ohio.
