General Manager

ZMC Hotels

$85K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in hotel management or similar role
  • Proven track record of financial acumen and budget management
  • Strong leadership skills to mentor and motivate staff
  • Effective communication and interpersonal skills
  • Experience in sales and marketing within the hospitality industry
  • Ability to create and analyze financial reports effectively
  • Familiarity with hotel operations and guest services.

Responsibilities

  • Oversee daily hotel operations across all departments
  • Market the hotel’s services to exceed guest expectations
  • Lead sales initiatives to achieve profitability goals
  • Recruit, hire, train, and retain hotel staff
  • Create and monitor the hotel's annual budget
  • Ensure hotel cleanliness, safety, and guest satisfaction
  • Foster collaboration among hotel departments for optimal performance.

Benefits

  • Health insurance
  • Paid time off after 60 days
  • Vision and dental insurance
  • 401(k) retirement plan
  • Monthly bonus program
  • Employee discounts on hotel stays
  • Engaging and supportive work environment.
Full Job Description
Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts


We are looking for a dynamic General Manager to lead our dedicated team at the Grand SpringHill Suites in Buena Park, California.

General ManagerOur General Managers hold one of the most important roles at the hotel. They are the hotel's leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:
  • Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
  • Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests' expectations.
  • Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
  • Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
  • Have the ability to not only supervise hotel employees but mentor and motivate them as well.
  • Are passionate and will help guests out as quickly and awesomely as possible.
  • Know how to work with departments to achieve budgets and build strong working relationships.
  • Will motivate and ensure the cleanliness and safety of the hotel.
  • Are capable at creating the hotel's annual budget and track performance throughout the year.
  • Can produce and effectively explain the monthly financial reports.
  • Have the ability to deliver strong financial performance while maintaining guests relations.
  • Enjoy collaboration and learning with other ZMC Hotels General Managers.

Benefits:Join us where we provide the best in services to our guests and where we support and develop our team.
This position provides:
  • Monthly Bonus program.
  • Health, Dental insurance and Vision Discount plans.
  • Paid Time Off (PTO) after only 60 days employment.
  • 401k plan to help you plan for your future.
  • Discounted hotel rooms.
  • A great work environment with an engaged team.


Compensation: $85,000.00 - $100,000.00 per year

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