Minimum 2 years as a General Manager in high-volume or polished fast-casual restaurants
High school diploma or equivalent required
Ability to thrive in fast-paced, evolving environments
Flexible schedule for varied shifts including weekends and holidays
Physical capability to stand for long periods and lift up to 50 pounds
Proficient in Microsoft Office
ServSafe, Allergen, and ChokeSaver certifications required
Responsibilities
Lead and develop hourly and management teams; hire, coach, and hold accountable
Own café P&L: optimize costs and forecast accurately
Ensure operational excellence in food safety, quality, and hospitality
Build community presence and represent Tatte's values
Partner with various departments to execute initiatives
Create and manage staffing plans and scheduling
Conduct performance reviews and implement corrective actions
Benefits
Quarterly bonus program
Health, Dental, and Vision Insurance
Paid Vacation and Sick time
401(k) with company match
Free Employee Assistance Program Services
Free Mental Health Support
Transportation Benefits
Flexible schedules with no late nights
50% meal discount and free drinks per shift
Inclusive community with growth potential
Full Job Description
ABOUT THE ROLE
The General Manager is the face of Tatte in our communities and to our guests, and owns every part of café operations. We're looking for leaders who are passionate about hospitality, thrive in fast-paced environments, and can inspire, develop, and lead strong teams while driving operational excellence.
KEY RESPONSIBILITIES
Lead and develop hourly and management teams; hire, coach, and hold accountable to standards
Own café P&L: optimize labor and food costs, forecast accurately, and deliver top-line growth
Ensure operational and brand excellence across food safety, quality, speed, and seamless hospitality
Build local community presence and represent Tatte's values in every interaction
Partner with the District Manager, Culinary, HR, Training, and Marketing to execute initiatives and rollouts
Create and manage staffing plans, labor deployment, and scheduling to support operational and financial goals
Conduct performance reviews and implement corrective action when necessary
Make hiring, promotion, transfer, discipline, and termination recommendations
Lead café-level communication and change management initiatives
Oversee all café administrative responsibilities
Perform additional related duties assigned to support smooth and efficient café operations
QUALIFICATIONS & EXPERIENCE
Required
Minimum 2 years of experience as a General Manager, preferably within high-volume, full-service, or polished fast-casual restaurant environments
High school diploma or equivalent
Ability to work effectively within fast-paced and evolving environments
Must have a flexible schedule and ability to work days, evenings, weekends, holidays, and emergencies depending on business needs
Ability to work 10+ hour shifts and be able to stand for extended periods
Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds
Proficiency in Microsoft Office
ServSafe, Allergen, and ChokeSaver certifications
COMPENSATION & BENEFITS
Competitive Pay: $80,000-$100,000 annually, depending on experience
Quarterly bonus program
Health, Dental, and Vision Insurance
Paid Vacation and Sick time
401(k) with company match
Free Employee Assistance Program Services
Free Mental Health Support
Transportation Benefits
Flexible schedules with no late nights
50% meal discount and free drinks per shift
An inclusive community that offers potential for growth
