1 year of full-service restaurant General Manager experience or 3-5 years of service industry management experience.
Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
Servsafe certification required.
Responsible Alcohol Service certification required.
Demonstrated track record in team development and performance management.
Responsibilities
Coach and develop high-performing store leadership teams.
Attract, retain, and grow talent across all levels through performance reviews.
Foster engagement through open communication and team-building initiatives.
Lead effective store communication and manage change initiatives.
Drive operational excellence by enforcing brand standards and systems.
Analyze P&L results, build action plans, and drive profitability.
Promote the brand through local marketing and community engagement.
Benefits
Medical with company contribution.
Vision and Dental Insurance.
401K with company match.
Paid Parental Leave.
Meal Discounts and Perks.
Mental Wellness and Life Event Management programs.
Flexible Spending and Dependent Care Accounts.
Opportunities for feedback and company appreciation events.
Full Job Description
Job Type
Full-time
Description
ABOUT THE GENERAL MANAGER ROLE
As a General Manager your goal is to achieve desired company results with guests, employees, and financials through company aligned objectives and processes.
TO BE SUCCESSFUL YOU MUST
Coach, develop, and engineer high-performing store leadership teams.
Attract, retain, and grow talent across all levels, conducting performance reviews and assessing hourly team potential.
Foster engagement through open communication, cultural alignment, recognition, and team-building initiatives.
Lead effective store communication and ensure smooth adoption of change initiatives.
Uphold and coach teams to consistently deliver an exceptional guest experience.
Drive operational excellence by holding teams accountable to brand standards, systems, and execution.
Strategically identify and resolve store-specific challenges through cross-functional partnerships.
Own full P&L accountability - analyze results, build action plans, and drive sustained profitability.
Utilize scorecards and business insights to identify trends, opportunities, and improve performance.
Collaborate with ADs and the Lab to address local store needs and optimize operations.
Promote the brand through local marketing, community presence, and targeted partnerships.
BENEFITS TO ENJOY
Medical with company contribution
Vision and Dental Insurance
Vacation and earned paid sick time
401K with company match
Flexible Spending and Dependent Care Accounts
Teledoc Services for all team members
Long Term Disability, Life Insurance, and AD&D
Paid Parental Leave
Meal Discounts and Perks
Thanksgiving and Christmas off
Mental Wellness and Life Event Management programs
Fitness Program Discount
Opportunities to give your feedback and let your voice be heard
Company appreciation events and parties
Anniversary recognition and rewards
Requirements
The position requires 1 year of full-service restaurant General Manager experience or 3-5 years of service industry management experience. Internal candidates must be in good standing and free of performance issues within a 1-year time-period. Combined work experience and education will be considered in decisions.
Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
Servsafe and Responsible Alcohol Service Certifications are required
