JOB TITLE: General Manager
REPORTS TO: Vice President of Growth and Integration
STATUS: Full time, Exempt
LOCATION: Everett, WA (on-site) with up to 25% travel expected regionally/nationwide
SALARY RANGE: $150,000-$190,000 based on interview outcomes and experience
BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays
Position Summary:
We are seeking an experienced General Manager to lead our project management organization, set the strategic direction for project delivery, and ensure our portfolio of projects is completed safely, on time, within budget, and to the highest quality standards, such as PMP, PMBOK, etc. The General Manager will lead and oversee the project management function across Clear Water Services' full portfolio of construction, industrial, and environmental projects. This is a senior leadership opportunity for an accomplished project management professional ready to shape the future of project delivery within the water services industry.
Key Responsibilities:
- Must operate and work within our Mission Driven Culture Core Values and Principles and encourage others to do the same.
- Set the strategic direction, standards, and methodologies for project delivery across the organization.
- Lead, mentor, and develop a team of Project Managers and Assistant Project Managers, including hiring, performance management, and career development.
- Oversee the full portfolio of active projects, ensuring alignment with schedules, budgets, and quality/safety standards; escalate and resolve portfolio-level risks.
- Own P&L responsibility for the project management department, including budgeting, forecasting, and margin performance.
- Serve as the senior point of contact for executive leadership, key clients, and strategic vendor and subcontractor relationships.
- Negotiate and manage major contracts, change orders, and client agreements.
- Partner with business development and estimating teams to support proposal development and new project pursuits.
- Establish and monitor department-wide KPIs and reporting, providing regular portfolio performance updates to executive leadership.
- Drive continuous improvement initiatives across project management processes, tools, and technology, including internal software platforms (Zoho, NetSuite, etc.).
- Ensure organization-wide compliance with company safety policies, OSHA regulations, and local/state permitting requirements.
- Oversee invoicing, billing, and collections processes across the portfolio, partnering with Finance and the Accounts Receivable team.
- Represent the project management function in executive, and where applicable, board-level meetings.
Basic Qualifications:
- 7+ years of progressive experience in project management within construction, industrial, environmental, water/wastewater infrastructure or related industry, including 3+ years in a leadership role managing project managers or teams.
- Comfortable with up to 25% travel regionally throughout the Pacific Northwest and nationwide to job sites and client locations as needed.
- Deep knowledge of construction processes, scheduling, budgeting, and safety practices, with a track record of managing multi-million-dollar project portfolios.
- Proven leadership and team-building skills, with experience hiring, mentoring, and developing project management staff.
- Strong financial acumen, including P&L ownership, budgeting, forecasting, and margin management.
- Excellent executive-level written and verbal communication, negotiation, and client relationship management skills.
- Proficiency with project management, ERP, invoicing, and scheduling software (Zoho, NetSuite, etc.) and standard office tools (MS Office, etc.).
- Ability to read and interpret construction drawings, specifications, and permits.
Preferred Qualifications:
- PMP Certification
- PE and/or Contractor's License
Licensing & Special Requirements:
- Subject to a criminal background check.
- Travel up to 25%, including client sites and job sites across California.
- Valid driver's license and ability to drive to job sites in California.
Working Conditions:
This position requires occasional travel to active job sites, including outdoor environments and underground utility construction areas. Employees must be able to walk, stand, and navigate uneven terrain for extended periods during site visits. The role may also involve occasional lifting of materials or equipment weighing up to 25 pounds. Compliance with all site safety requirements is essential, including the use of appropriate personal protective equipment (PPE) while on job sites.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
