Reporting to the Vice President of Operations, the General Manager is responsible for the overall operation and performance of a sterilization facility. This is a very hands-on position overseeing the following facility functions: Customer Service, Logistics, Maintenance, Operations, Quality Assurance, Safety, Training.
Duties and Responsibilities- Facilitates the interaction of all functions within the facility.
- Works with the Sales department in developing and maintaining customer relationships.
- Ensures that customer product is processed safely, efficiently and in accordance with specifications and procedures.
- Seeks continuous improvement in all areas of operation with a focus on safety, quality, productivity and operational efficiency, maintenance, and cost control/reduction.
- Maintains compliance with all regulatory requirements to include, but not limited to: FDA, OSHA, and NRC.
- Administers and manages annual budgets for capital and operating expenses in support of corporate objectives and operates within budget.
- Represents the organization to industry groups, key customers, representatives of government and regulatory agencies.
- Works with human resources to implement short- and long-range operating objectives, facility organizational structure, staffing requirements and succession plans.
- Implements critical strategies to secure competitive advantage in business processes/systems, efficient workflow, cycle time reductions, supplier relationships and alliances, quality, and compliance.
- Analyzes facility statistical data and makes decisions based on that information.
- Integrates activities between facility departments to solve problems associated with sustaining product, which include improvements to existing processes and tooling/equipment, and new technology.
- Interfaces with Senior Executive Team members to optimize resources from each functional area including safety, finance, sales, engineering, human resources, and Quality to drive results and support the sterilization strategy.
- Practices all health and safety procedures and makes safety a top priority. Accountable for a clean, safe, environmentally responsible manufacturing operation.
- Achieves maximum levels of productivity, ensuring that the business benefits from the lowest possible cost and best value.
Supervision Given- Supervises the Quality Assurance (QA) Manager, all Facility Supervisors, and other Facility personnel as needed.
Education, Experience, & Skill Required- Undergraduate Degree Required within a science relate field preferred.
- 5-10 years of progressive experience in a production environment, Operations or Manufacturing environment, including 3-5 years of supervisory/management experience, preferably in the medical services/products industry.
- Specific experience within the Operations function of the medical device industry.
- Strong general business knowledge and a strong operations leadership background.
- Strong understanding of systems and the key drivers within an operations environment.
- Strong knowledge of compliance, quality and safety as relates to all regulatory agencies, including FDA, OSHA and NRC.
- Excellent teamwork, leadership, relationship building, mentoring, training and project management experience and skills.
- Balance of strategic and tactical thinking skills. Skilled in analyzing and drawing information for long-term strategic change and improvement for the site.
- Ability to work comfortably within a fast paced and matrixed organization.
- Exceptional organizational and communication skills.
- Effective leadership, judgment and interpersonal skills and the ability to interface with all levels across the entire organization.
- Results-oriented with a positive, professional attitude and a sense of urgency to get things done.
- Above average computer skills in the area of analysis using databases/spreadsheets.
Special Requirements- Must be medically approved for respirator use (EO)
- Must be able to tolerate exposure to high temperatures and high humidity (120F and 60% RH for 20 minutes) (EO)
Training Required- Must complete all required training for a "General Manager" outlined in the training manual.
Pay and BenefitsPay: $105,500 - $182,000, based on experience and qualifications.
Sotera Health offers a competitive benefits package that includes:
- Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
- 401(k) program with Company match that immediately vests
- Paid holidays, vacation and sick time
- Free financial planning assistance
- Paid parental leave
- Education assistance
- Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
- Employee Assistance Program (EAP)
