KONE US

General Manager, Service & Solutions

KONE US$152K — $200K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in construction management or engineering, or 7+ years of related industry experience
  • Progressive leadership experience in service operations
  • Expertise in consultative selling within a service environment
  • Ability to manage a union-represented workforce
  • Strong focus on safety and quality standards

Responsibilities

  • Execute and take ownership of the annual business plan
  • Manage and grow the service operations within the territory
  • Collaborate effectively with customers and colleagues
  • Promote and maintain a culture of safety within the branch
  • Coach and develop team members for improved performance

Benefits

  • Competitive salary
  • Opportunities for professional growth
  • 401K employer match and non-elective contributions
  • Comprehensive medical, dental, and vision insurance
  • Well-being programs supporting employee wellness
  • Tuition reimbursement for ongoing education
  • Employee assistance and family leave programs
  • Paid time off, including parental leave and holidays
Full Job Description
General Manager, Service & Solutions

Are you ready to make your next career move to join our team and manage your own local service business as our General Manager - Services & Solutions for KONE Albany, NY?
  • Do you enjoy executing and owning an annual business plan and working with a budget?
  • Does working with your customers and focusing on solutions for them motivate you?
  • Is the people management aspect of a role where you coach, reinforce, and develop your team something you enjoy?
  • Are you committed to promoting a safety culture in your branch?
  • Do you demonstrate a passion for a culture that fosters learning for yourself, your team, and your customers?


If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our General Manager - Service & Solutions, you will successfully drive the service business operations for your territory while working in collaboration with your customers and colleagues. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You will bring progressive and successful leadership experience with relevant service expertise in a consultative selling environment as well as leading a union represented workforce. You will use the knowledge gained through your bachelor's degree in construction management, engineering, or 7+ years of experience in a related industry in lieu of a bachelor's degree.

Just some of our many benefits include:
  • Competitive salary
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement
  • Commuter Benefits


The hiring range for this role is $152,600.00 - $200,235.00. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Annual Bonus plan at 25% Target Incentive based on achievement of company goals and individual goals.

#LI-TG1

About KONE US

KONE Corporation is a global leader in the elevator and escalator industry. Founded in 1910, KONE has been committed to improving the flow of urban life for over a century. KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building. KONE is headquartered in Helsinki, Finland, and has over 60,000 employees across 60 countries.
Learn more about KONE US
Size
5,500 employees
Industry
Founded
1910

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