Job SummaryThe General Manager oversees the day-to-day operations of a large-scale, luxury residential community. This role requires a hands-on leader who excels at managing teams, navigating complex property operations, and fostering positive relationships with residents, Board Members, and vendors.
The General Manager is responsible for executing the Board's vision, optimizing operations, maintaining property value, and delivering a first class living experience to homeowners.
Compensation: $100k-130k/year base
Key Responsibilities- Act as the primary liasion between the Board of Directors, residents, staff, vendors
- Lead and develop a high performing onsite team across departments
- Oversee facilities management, security operations, vendor contracts, and service deliery standards
- Prepare and manage annual operating and reserve budget, financial reports, and capital improvement plans
- Ensure full compliance with governing documents, local and state regulations, and HOA best practices
- Support the Board with agenda preparation, meeting facilitation, and implementation of community directives
- Promote a strong sense of community and homeowner satisfaction through responsive communication and proactive service
Qualifications- Minimum of 3 years of General Manager HOA management experience at a large-scale or master planned community (3,000+ units).
- Professional credentials such as CMCA, AMS, or PCAM are preferred
- Strong financial acumen, including budget preparation and oversight
- Strong leadership and influencing skills to guide stakeholders, board members, and teams toward key goals.
- Strong knowledge of audits, reserve studies, bidding process
- Deep knowledge of CC&R, HOA governance, and applicable local/state laws (California Civil Code preferred)
- Excellent interpersonal and communication skills, including conflict resolution, and effective presentation skills.
- Minimum of a High School Diploma or equivalent. Bachelor's degree in Business, Hospitality, Public Administration, or a related field is strongly desired.
Team Member Perks- Collaborative Culture: Work in an environment that values teamwork, innovation, collaboration and mutual respect.
- Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching.
- Work-Life Balance: Enjoy PTO plus sick time, holiday pay, and your birthday holiday.
- Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed.
- Commitment to Growth: Opportunities for professional development and industry certifications.
$100,000 - $130,000 a year
