General Manager

Prism Hospitality, LP

$90K — $120K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; 8-10+ years in progressive hotel leadership roles.
  • Prior General Manager experience in a Hyatt Regency or similar upscale hotel recommended.
  • Expertise in financial management including budgeting, forecasting, and revenue management.
  • Certification in alcohol awareness and food safety as required by state law.
  • Valid driver's license with a good standing MVR.

Responsibilities

  • Lead all hotel departments, including Rooms, Food & Beverage, and Sales & Marketing.
  • Ensure compliance with Hyatt brand standards and DHM policies.
  • Drive key performance metrics such as RevPAR and guest satisfaction scores.
  • Develop and mentor department leaders through coaching and accountability.
  • Build and maintain strong relationships with owners and community partners.
  • Foster a culture of safety, ethics, and exceptional service.

Benefits

  • Opportunity to lead the opening of a new hotel with a prestigious brand.
  • Comprehensive training and development opportunities for career growth.
  • Engagement in a community-oriented work environment.
  • Access to Hyatt's global network and resources.
  • Supportive organizational culture emphasizing inclusion and ethics.
Full Job Description
Scope of Position: Looking for a well-verse candidate ready for a challenge in opening a new hotel. (Hyatt Brand)
The General Manager provides executive leadership for all aspects of hotel operations, ensuring compliance with Hyatt Regency brand standards and Desert Hospitality Management (DHM) policies while delivering exceptional guest experiences, financial performance, team member engagement, and owner satisfaction.

Position Responsibilities and Qualifications:

Education & Experience:
• Bachelor's degree preferred; 8-10+ years progressive hotel leadership.
• Previous General Manager experience in a Hyatt Regency or comparable full-service upscale hotel preferred.
• Strong financial acumen, budgeting, forecasting, revenue management, and labor management skills.
• Alcohol awareness and food safety certification as required by state and federal laws.

Physical Demands:
• Long hours sometimes required, including nights and weekends.
• Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to spend some time moving about the hotel overseeing the various departments.
• Valid driver's license from appropriate state and MVR in good standing.

Core Competencies:
• Strategic Leadership.
• Financial Acumen.
• Guest Experience Excellence.
• Talent Development.
• Operational Excellence.
• Executive Communication.
• Change Management.
• Integrity and Accountability.

Key Responsibilities:
• Lead all hotel departments including Rooms, Food & Beverage, Engineering, Sales & Marketing, Revenue Management, Finance, Human Resources, Security, and Events.
• Ensure compliance with Hyatt brand standards, DHM SOPs, and all applicable laws.
• Drive RevPAR, ADR, occupancy, GOP, EBITDA, guest satisfaction, and associate engagement.
• Develop department leaders through coaching, succession planning, and accountability.
• Maintain strong relationships with ownership, Hyatt, community partners, and DHM leadership.
• Champion a culture of safety, inclusion, ethics, and service excellence.

Performance Expectations:
• Meet or exceed annual financial plan.
• Achieve Hyatt brand compliance.

Skills & Requirements Qualifications

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