General Manager

Panera Bread

$80K — $87K *
Chino, CA 91710In-Person
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3+ years as a General Manager in a restaurant setting.
  • ServSafe certification required or must be obtained.
  • Demonstrated business acumen with a focus on driving positive results.
  • Ability to thrive in a fast-paced environment, directing and developing teams.
  • Flexibility to work varied hours, including nights and weekends.
  • Strong communication skills to interact effectively in a high-energy environment.
  • Physical capability to lift 25 lbs and stand for long periods.

Responsibilities

  • Lead and manage the bakery-cafe team to fulfill staffing and scheduling needs.
  • Hire, onboard, and train new staff to create a motivated team.
  • Ensure team performance aligns with goals and guest service standards.
  • Develop managers to be experts in people processes and company values.
  • Execute operational procedures to meet company strategies and initiatives.
  • Enhance guest satisfaction by maintaining quality food and service.
  • Foster relationships that cultivate guest loyalty.

Benefits

  • Opportunities for team development and career growth.
  • A vibrant team culture centered on warmth and inclusivity.
  • Comprehensive training and onboarding for new hires.
  • Dynamic work environment with a focus on employee engagement.
Full Job Description
General Manager

As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.

As a General Manager, at Panera, Your Role Includes:

  • Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
  • Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
  • Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
  • Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
  • Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
  • Make sure every guest is delighted by the quality of our food, service, and staff.
  • Build engaging relationships that lead to long-term, loyal guests.
  • Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
  • Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
  • Responsible for maintaining the bakery-cafe’s overall costs and inventory.
  • Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

  • Minimum age: 18 years of age.
  • 3+ years of restaurant General Manager experience preferred.
  • ServSafe certification (or ability to achieve).
  • Any job offer for this position is conditional upon the results of a background check.
  • Proven ability to drive positive results through strong business acumen
  • Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
  • This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
  • Any job offer for this position is conditional upon the results of a background check.
  • While performing this job, the General Manager role is regularly required to:
    • Ability to lift, carry, push, or pull objects 25 pounds.
    • Capability to stand and walk for up to 6 hours.
    • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
  • Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

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Pay: $80,200 - $87,200 annual

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

606336 - Chino, CA - Pine Avenue

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