General Manager of Fleet Operations

Salary: $78,624.00 - $159,390.50 Annually
Location : Central Administration 2700 Ogden Avenue Downers Grove, 60515, IL
Job Type: Professionals
Job Number:
Department: Warehouse Clearing
Opening Date: 11/04/2026
Closing Date: 11/17/2026 11:59 PM Central
Is this a union role?: No
Union Name: Salaried - 6
Position Grade: 3

Position Overview
In support of this vision, the General Manager of Fleet Operations will support the day-to-day operations of the Tollway.

Essential Job Functions
Position Responsibilities

• Manages, directs, and leads a staff of approximately 70+ employees responsible for operating a well maintained, safe, and efficient vehicle and equipment fleet
• Oversees all fuel management functions for gas, E-85, and diesel including developing fuel specifications, monitoring fuel testing, and monitoring the Tollway's Computerized Fuel System
• Helps develop and oversee the Fleet Capital and Maintenance and Operating budget for all Tollway vehicles, equipment, and operational supplies including fuel
• Coordinates all Fleet related training programs for Fleet staff, mechanics, clerks and vehicle and equipment operators
• Works closely with vehicle and equipment managers and suppliers to ensure effective vehicle procurement and quality, warranty administration, and satisfactory resolution of conflicts between the Tollway and suppliers
• Contributes to the development and implements all policies and procedures as directed for the various functional areas within Fleet including M-site vehicle maintenance and repairs
• Oversees vehicle and replacement parts procurement, in collaboration with Tollway Procurement and Illinois Central Management Services, develop contract specifications as needed
• Responsible for managing all Fleet locations, including the body shop, contract towing, pool cars, vehicle records, green initiatives, fuel and all Fleet-related systems
• Develops and implements preventative maintenance schedules for vehicles and equipment and maintains inventory of replacement parts
• Oversees and maintains all vehicle records including license plates, registrations, titles, and accident information, in both hard copy and in the Computerized Fleet Management System as required by law
• Maintains the official Vehicle Policy and Procedures Manual
• Prepares and analyzes management reports for the Executive Director, the Chief of Facilities and Fleet, the Deputy Chief of Facilities and Fleet, the Chief of Roadway Maintenance, and the Board of Directors as requested
• Performs and assists with other departmental duties as required

Qualifications
Position Qualifications

Education (Required)

High School Diploma, G.E.D, or the Equivalent of Education and Experience

Skills and Experience (Required)

• A minimum of five (5) years supervisory experience in managing a Fleet operation that includes a complete maintenance and repair division.
• A minimum of three (3) years' day-to-day oversight of Fleet personnel who are responsible for servicing vehicles and equipment utilized for various operations, including snow removal and road deicing
• Excellent organizational, project management, problem-solving, and critical-thinking skills
• Ability to manage and prioritize multiple projects and work effectively while adhering to strict deadlines in a fast-paced complex environment
• Ability to communicate effectively and work with stakeholders at all levels of the organization
• Ability and willingness to have a flexible schedule to accommodate shift in priorities
• Proficiency in Microsoft Office (Word, Excel, Outlook, and Power Point)

Education (Preferred)

• An undergraduate degree in Business Management, public administration or a related field or equivalent related experience in management and administration

At the Illinois State Toll Highway Authority, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer several programs that help you grow in your career and make the Illinois State Toll Highway Authority a great place to work!

MEDICAL, Rx, DENTAL, VISION BENEFITS

• Aetna Select Open Access (HMO) - Premium FREE!
• Aetna Choice POS II (PPO)
• Aetna Prescription, Dental and Vision included at no additional cost.
• EyeMed Vision Care Voluntary Coverage

FLEXIBLE SPENDING ACCOUNT

• Healthcare Flexible Spending Accounts (FSA)
  • Pre-tax account you put money into that you use to pay for certain out-of-pocket health care costs.
• Dependent Care Flexible Spending (DCAP)
  • Pre-tax account you put money into that you use to pay for dependent care costs.

TERM LIFE & AD&D INSURANCE

• Basic Term Life & AD&D - Premium FREE!
• Additional coverage available

TUITION REIMBURSEMENT

• Annual Reimbursement - $5,250

PAID TIME OFF

• Holidays
• Vacation
• Sick Leave
• Sick Leave Bank
• Bereavement Leave
• Parental Leave

EMPLOYEE ASSISTANCE PROGRAM (EAP)

• No cost services for employee and family.

STATE EMPLOYEES RETIREMENT SYSTEMS (SERS or SRS) PROGRAMS

• Pension Plan
• Non-Occupational and Occupational Disability
• Deferred Compensation/After-Tax ROTH
• NCPERS Voluntary Life and AD&D

01

It is a requirement to possess a high school diploma or General Equivalency Diploma (GED) certificate. Do you meet this requirement?

• Yes
• No

02

It is a requirement to have a minimum of five (5) years supervisory experience in managing a Fleet operation that includes a complete maintenance and repair division. Do you meet this requirement?

• Yes
• No

03

For the question above, please provide where (at which organization) and when (the time period) you gained this experience -- citing specific examples. If you have no experience, or did not meet the minimum requirement, please enter "NA".
We will not make assumptions regarding your response. Please assure experience notated in this response is accurately reflected in your submitted application materials. If you do not answer completely you will not receive credit for this question.
04

It is a requirement to have a minimum of three (3) years' day-to-day oversight of Fleet personnel who are responsible for servicing vehicles and equipment utilized for various operations, including snow removal and road deicing. Do you meet this requirement?

• Yes
• No

05

Microsoft Excel Proficiency:
Listed below are definitions of Microsoft Excel proficiency levels. Please read the following definitions carefully prior to answering the question.

• BasicThis level of skills is required to perform tasks and work with data in worksheets.A person with this level of skills is able to enter and correct data, modify a workbook, format a worksheet, and use printing functions.
• IntermediateThis level of skills is required to work with multiple worksheets, filter data, use integrate functions, and manipulate databases.With this level of skills, a person understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel.
• AdvancedThis level of skills is required to use advanced techniques for analyzing and manipulating data in Excel.A person with this level of skills is able to automate some operations, manage Macro commands, and create MS Excel applications.

What is your proficiency level in Microsoft Excel?

• No Experience
• Basic
• Intermediate
• Advanced

06

Microsoft PowerPoint Proficiency:
Listed below are definitions of Microsoft PowerPoint proficiency levels. Please read the following definitions carefully prior to answering the question.

• Basic LevelThis level of skills is required to create a simple presentation in PowerPoint, run it, and print it.
  
  
• Intermediate LevelThis level of skills is required to customize templates and the PowerPoint environment, and to make a presentation interactive by using hyperlinks and action buttons.
  
  
• Advanced LevelThis level of skills is required to work with graphics, animation and multimedia, inserting movies and sound; work with the Office Suite to create slides from an outline and send slides to Microsoft Word; and customize PowerPoint toolbars and automate the slide production.

What is your proficiency level in Microsoft PowerPoint?

• No Experience
• Basic
• Intermediate
• Advance

07

Microsoft Word Proficiency:
Listed below are definitions of Microsoft Word proficiency levels. Please read the following definitions carefully.

• BasicThis level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports.A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup.
• IntermediateThis level of skills is necessary in order to use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges,and also perform basic work with existing Macros.A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.
• AdvancedThis level of skills is required in order to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements.A person with this level of skills is able to use and create a wide range of graphic effects and has full mastery of Macro commands.

What is your proficiency level in Microsoft Word?

• No Experience
• Basic
• Intermediate
• Advanced

Required Question