General Manager

NexDine

$100K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or culinary school certificate is required.
  • 5-7 years of experience as a General Manager in Senior Living is essential.
  • Proficient in Microsoft Office Suite.
  • ServSafe Certification is mandatory.
  • Choke Safety and Allergen Awareness Certifications are required.
  • CDM certification is a plus.

Responsibilities

  • Manage daily operations of the Senior Living unit.
  • Direct and assist the Chef Manager in culinary operations.
  • Maintain vendor and client relationships effectively.
  • Oversee supplies, equipment, and work area maintenance.
  • Manage payroll processing and all financial functions.
  • Lead staff training and customer service initiatives.
  • Ensure adherence to safety and sanitation standards.

Benefits

  • Generous compensation package offered.
  • Health, dental, and vision insurance included.
  • Company-paid life insurance provided.
  • 401(k) savings plan available.
  • Paid time off for vacation, holidays, and sick days.
  • Employee Assistance Program (EAP) included.
  • Opportunities for career growth and various perks.
Full Job Description

Job Details

Position: General Manager

Location: Dallas, TX

Schedule: Full Time

Salary: $100,000-$120,000/yr

Pay Frequency: Weekly – Direct Deposit

What We Offer You:

  • Generous Compensation & Benefits Package

  • Health, Dental & Vision Insurance

  • Company-Paid Life Insurance

  • 401(k) Savings Plan

  • Paid Time Off: Vacation, Holiday, Sick Time

  • Employee Assistance Program (EAP)

  • Career Growth Opportunities

  • Various Employee Perks and Rewards

General Manager Summary

The General Manager/CDM reports to the Regional Vice President and is responsible for managing the daily operations of the Senior Living unit. The General Manager is responsible for exceeding all financial and operational goals, client objectives, customer satisfaction, people management and development while creating a positive work environment for staff.

General Manager Essential Functions

Culinary:

  • Responsible for directing and assisting the Chef Manager and hourly staff in all aspects of menu writing, cycle of cost control, food production, execution and presentation

  • Treat the cafe as it's your own business; you will be responsible for the quality of all food products and ensure that standards are met

  • Oversight of all aspects of catering operations including assisting the catering team as needed

  • The General Manager will assist with food production including but not limited to, grab and go items, deserts, breakfast and lunch specialties and executive catering needs


Operations:

  • Responsible for maintaining vendor and client relationships

  • Responsible for the oversight of supplies, equipment and work areas

  • Arrange for all equipment purchases and repairs

  • Work closely with the Chef regarding the purchasing of all food or other supplies as needed

  • Determine production schedules and staff requirements (including recruitment) necessary to ensure timely delivery of services

  • Responsible for all essential functions of payroll processing and other financials

  • Work together as a team, cleaning the kitchen and cafe, mopping the floor, washing dishes, etc. with staff

  • Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained

Financial:

  • Manage department controllable expenses and adhere to budgetary guidelines.

  • Ability to generate financial reports and P&L analysis and reporting

  • Develop operational forecasts and manage all unit accounting functions

  • Oversight of inventory management and updating price fluctuation

People:

  • Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement

  • Manage and motivate employees through continuous communication and encouragement

  • Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service

  • Provide superior customer service and lead by example to include being attentive, approachable, greeting and thanking customers

Skills and Aptitude:

  • Excellent verbal and written communication skills

  • Customer/Client Focus

  • Problem Solving/Analysis - think outside of the box mentality

  • Leadership and development - mentor

  • Team Oriented and team builder

  • Project Management

  • Ability to lift/pull 40 pounds

Required Education and Experience:

  • Bachelor’s degree, culinary school certificate or degree or equivalent combination of education and experience

  • 5 - 7 years’ experience in a Senior Living General Manager Role

  • Microsoft Office Suite

Required Eligibility Qualifications:

  • ServSafe Certification

  • Choke Safety Certification

  • Allergen Awareness Certification (MA)

  • CDM

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