General Manager MetroBus North County Transit Center Full Time 128,700.00 - 171,600.00 (Annually)
Job SummaryThe General Manager, MetroBus, oversees all MetroBus operations and support functions, ensuring reliable, on-time service across the St. Louis metropolitan area. This position directs MetroBus Operations Control and on-street services, providing supervision and management of all on street services.
Job Responsibilities- Provides leadership and direction to directors and managers overseeing all daily, emergency, and special-event MetroBus operations, ensuring safe and efficient service for over 36 million annual passengers.
- Coordinates with the Planning department to implement strategies that maintain effective bus service during regular operations, special services, emergencies, and events.
- Manages a multi-million-dollar operating budget to meet service standards and delivers excellent customer service.
- Serve as project manager on MetroBus capital projects.
- Develops tracking and reporting systems to measure and improve system performance.
- Maintains strong working relationships with Local Division 788 of the Amalgamated Transit Union (ATU).
- Plans for contingencies including MetroLink bus bridges, service interruptions, disaster drills, medical emergencies, severe weather, and other community emergencies.
- Coordinates operational needs with maintenance and all support functions.
- Works with Labor Relations to negotiate grievance settlements and other union matters.
- Represents the organization and liaises with government officials in disaster and evacuation planning for local or national emergencies.
- Oversees the MetroBus Control Center, ensuring 24/7 safe and efficient coordination of managers, bus operators, and support staff.
- Ensures sound operating rules, and effective deployment and management of bus operator and transit service manager workforces.
Knowledge, Skills, and Abilities - Demonstrated experience managing in a union or similar environment.
- Proven ability to communicate effectively, both orally and in writing.
- Skilled in providing leadership and evaluating management staff performance.
- Experienced in assessing program effectiveness and adapting programs to achieve goals.
- Ability to set objectives, establish priorities, and motivate management teams to deliver excellent transportation services.
Compensation: 128,700.00 - 171,600.00 (Annually)
Employment Type: Full Time
Location: North County Transit Center
Education: Minimum High School or GEDPreferred 4 Year / Bachelors Degree
Transit, planning, business, or related field.
Experience: 10 years
Minimum of ten (10) years of related professional experience (bus transportation); minimum of five (5) years of leadership experience.
