General ManagerThis role is
vital to the operations within the restaurant because you'll:
- Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
- Plan for success: Proactively lead and manage all People processes including but not limited to:
- Recruiting, Hiring and Onboarding
- Staffing
- Performance Management
Train, coach and motivate
- Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
- Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence
- Inspire and Empower: Maintain high level of standard for guest and employee safety
- Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence
To be a
successful General Manager, you'll need:
- HSD or GED preferred;
- Passion for helping and serving others (customers and fellow team members);
- 1+ years' experience leading, motivating and/or developing others OR US Military Service;
- A commitment to excellence and safety in the workplace;
- Strong customer service and support focus;
- The ability to communicate effectively and anticipate customer needs; and
- To provide solutions and make decisions in a fast-paced environment
Additional responsibilities include: cash handling, resolving service or order concerns, supervising employees solely for the purposes of shift-specific work, including minor employees, supervising food safety and cleanliness measures, inventory management, interacting with families and children, including at PlayPlace, McTeacher's Nights, birthday parties, and other events, working with sensitive customer data, driving to
obtain/deliver products for business use, keyholder, responsible for locking and unlocking restaurant doors.
So, what's your job combo?