Qualifications

• Bachelor's degree preferred; High School diploma required
• 3+ years of multi-unit leadership experience in a retail environment
• Strong understanding of retail financial metrics (KPIs, sales forecasting, inventory management, shrink control, etc.)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Passion for customer service and results-driven leadership
• Strong communication skills, both verbal and written
• Self-motivated, highly organized, and able to manage multiple priorities efficiently

Responsibilities

• Oversee and manage store performance, including sales, shrink control, and all controllable expenses
• Recruit, hire, and develop high-performing store teams, ensuring progressive improvement in store operations
• Coach and mentor Store Managers, providing guidance to improve leadership skills and business results
• Maintain strong relationships with property management to address operational concerns and ensure store compliance
• Ensure financial controls and accountability, maintaining accurate financial documentation and records
• Foster an exceptional customer experience by ensuring stores are clean, well-stocked, and visually appealing
• Lead by example, setting the tone for excellence in customer service, sales, and team engagement

Benefits

• Comprehensive health benefits
• Paid time off and holidays
• Employee discounts on company products
• Ongoing career development opportunities
• Dynamic work environment at a major airport facility