Strong communication skills with customers and employees
Ability to manage physical demands of the role, including lifting up to 30 lbs
Flexibility to work varied hours, including nights and weekends
Strong business acumen and time management skills
Responsibilities
Analyze performance results and collaborate with leadership to drive KPIs
Forecast and schedule to drive profitable sales
Manage store budget to support P&L
Build and develop high-performing teams through effective hiring and training
Provide coaching and feedback to enhance team performance
Implement and execute Standard Operating Procedures and initiatives
Create an inclusive environment and promote community involvement
Benefits
Opportunity for professional development and career growth
Dynamic work environment with a focus on team collaboration
Engagement in community initiatives
Access to employee training programs
Flexible scheduling to accommodate work-life balance
Full Job Description
About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
