General Manager

Lark Hospitality

$110K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of sales and events experience in hospitality, especially in food and beverage
  • Strong leadership skills with a focus on team management
  • Proven ability to drive revenue through strategic initiatives
  • Excellent networking and relationship-building capabilities
  • Creative problem-solving and package development experience

Responsibilities

  • Own overall hotel performance with a strategic and operational focus
  • Pursue and develop group, corporate, and negotiated business
  • Drive sales through prospecting, networking, and conversion
  • Create and implement innovative packages and upsell strategies
  • Represent Hotel Ella in the community to boost brand visibility
  • Lead and motivate a dedicated team with clear goals
  • Optimize operational processes to enhance profitability while maintaining guest satisfaction
  • Contribute fresh ideas aligned with the company's vision for market differentiation

Benefits

  • Access to a historic hotel property in a vibrant city
  • Opportunities for professional development and networking
  • Dynamic work environment balancing sales with guest engagement
  • Potential for bonuses tied to performance
  • Supportive team culture focused on accountability and enthusiasm
Full Job Description
Hotel Ella is a historic property delivering most memorable guest experiences in Austin. From renovated guest rooms to world class banquet and F&B operations Ella has something special for any traveler.

This role requires a leader who can balance strategic sales initiatives with operational execution and exceptional guest satisfaction. A sales and events background with extensive food and beverage experience is strongly preferred.

Compensation: $110,000 yearly + bonus

What You'll Do

  • Own overall hotel performance, combining operational leadership with a strong commercial mindset
  • Actively pursue group, corporate, and local negotiated business, building relationships with companies, organizations, and event planners
  • Serve as the primary sales driver for the property - prospecting, networking, and converting opportunities
  • Develop and implement creative packages, promotions, and upsell strategies that enhance both guest experience and revenue
  • Represent Hotel Ella in the community by attending events, forming local partnerships, and increasing brand awareness
  • Inspire and manage a small, dedicated team, setting clear expectations and fostering accountability and enthusiasm
  • Identify opportunities to optimize labor, processes, and profitability while protecting the guest experience
  • Execute the company vision while bringing forward fresh ideas that help the property stand out in the market


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