The Hershey Company

General Manager - Hershey Lodge

The Hershey Company • $110K — $130K *
Hershey, PA 17033In-Person
Hospitality & Recreation
11 - 15 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 18 years of age or older
  • Bachelor's Degree required
  • 12 years of industry-related experience
  • 10 years in a supervisory role
  • Valid Driver's License required

Responsibilities

  • Develop and execute long-term strategic plans to enhance property performance.
  • Lead and mentor a diverse team to achieve goals.
  • Monitor financial performance through budget management and profit strategies.
  • Ensure guest satisfaction by maintaining operational efficiencies.
  • Collaborate with cross-functional departments to enhance the guest experience.
  • Maintain compliance with laws and industry standards.
  • Communicate effectively with staff, guests, and stakeholders.

Benefits

  • FREE admission to Hersheypark for employees
  • Discounts available for employees
  • Medical, Dental, and Vision coverage starting the first day of the next month after employment
  • 401K Contribution
  • Paid time off policy
Full Job Description
As the General Manager at the Hershey Lodge & Convention Center, this executive leadership role is accountable for maximizing profitability and ensuring the highest standards of employee & guest experience. You will provide visionary direction, steering the property's strategic, operational, and financial performance while fostering a culture of excellence among a diverse team.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):
  • Develop and execute long-term strategic plans to enhance the property, increase revenue, control costs, and maintain excellent service quality.*
  • Lead and mentor a diverse team through fostering a positive and collaborative culture to achieve department and property goals.*
  • Monitor financial performance through overseeing budget management, profit strategies, forecasting, and cost control measures.*
  • Establish and maintain operational efficiencies that ensure guest satisfaction through quality products and service standards.*
  • Partner with cross-functional departments to enhance guest experience and maintain brand integrity. Develop strategies in collaboration with the Marketing team to promote the property.*
  • Maintain property standards and ensure compliance with relevant laws, regulations, and industry standards. *
  • Maintain effective communication with staff, guests, and other stakeholders.*
  • Perform other duties as assigned.

Qualifications:
  • Must be 18 years of age or older
  • Bachelor's Degree
  • Industry experience - General Manager
  • Minimum of 12 years of related experience.
  • Minimum of 10 years of supervisory experience.
  • Must have a valid Driver's License

Knowledge, Skills, and Abilities:
  • Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word.
  • Proficient working with details on a daily basis for prolonged periods of time.
  • Must have the ability to safeguard confidential information.
  • Must have strong written and verbal communication skills.

Job Demands:
  • While performing the duties of this job, the employee is required to:
    • Climbing Stairs Occasional (
    • Lifting Occasional (
    • Reaching Forward Occasional (
    • Reaching Overhead Occasional (
    • Finger Dexterity Occasional (
    • Hand/Eye Coordination Occasional (
    • Bending Occasional (
    • Sitting Frequent (34-66%)
    • Standing Frequent (34-66%)
    • Walking Frequent (34-66%)
  • This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
  • This job regularly requires verbal communication of detailed information to others either by phone or in person.
  • The position is subject to both environmental conditions. Activities occur inside and outside.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

About The Hershey Company

The Hershey Company Careers

Join the sweetest team on earth at The Hershey Company, a global leader in chocolate and sugar confections. With a rich heritage of innovation and leadership, The Hershey Company offers unparalleled job opportunities in an environment that champions diversity, creativity, and growth. Work You’ll Do Embark on a fulfilling career journey with The Hershey Company, where you can contribute to a range of exciting projects that help shape the future of the confectionery industry. At Hershey, you will work alongside a diverse team of professionals who are passionate about delivering joy through their products and innovations. Transform your professional life by engaging in roles that leverage your unique skills and aspirations. Whether in marketing, research and development, production, or sales, each position at Hershey is designed to foster leadership and professional growth. Lead with Innovation At The Hershey Company, innovation is at the core of everything we do. From creating delightful new treats to enhancing our sustainable practices, our team is constantly pushing the boundaries of what's possible in the confectionery space. Join a company where your ideas and leadership can make a tangible impact on our products and processes, driving growth and excellence in the industry. Explore Career Opportunities The Hershey Company is committed to nurturing talent and providing its employees with the tools they need for success. Explore a variety of job opportunities and internships that can help you build a rewarding career. Our positions are designed to challenge your skills and help you grow as a professional. Be Part of Our Culture Experience a company culture that values teamwork, integrity, and respect. At Hershey, we believe in creating an inclusive environment where every employee can thrive. Our commitment to diversity and inclusion is evident in our everyday operations and the positive atmosphere our team members enjoy. Benefits and Growth Invest in your future with The Hershey Company’s comprehensive benefits package, designed to support your health, well-being, and financial security. Embrace opportunities for career advancement through professional development programs and continuous learning initiatives. Networking and Professional Development Enhance your career prospects through Hershey’s robust networking opportunities. Connect with industry leaders, participate in global conferences, and engage in diversity training programs that prepare you for leadership roles within the company. Join Our Team Search for open positions that match your skills and interests on The Hershey Company’s careers page. We are looking for passionate, innovative, and driven individuals to join our team and help us continue our legacy of success and leadership in the confectionery industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work at The Hershey Company. Subscribe to our careers blog and personalize your job alerts to find out about the exciting and rewarding opportunities that await you at Hershey. Explore, innovate, and grow with The Hershey Company. Discover how your career can flourish in an environment dedicated to nurturing talent and celebrating success. Join us and be part of a team that’s making a difference in the sweetest way possible!
Learn more about The Hershey Company
Size
16,620 employees
Market Cap
$48.1 billion
Industry
Food & Beverages
Net Income
$1.2 billion
Founded
1894
5 Year Trend
+3.8%
Revenue
$8.1 billion
NASDAQ
HSY
* Ladders Estimates

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