General Manager, Field Services

Ross Environmental Services, Inc.

$100K — $120K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Environmental Science, Chemistry, Engineering, Operations Management, or related field.
  • 10+ years in environmental services, operations, or project management.
  • Previous leadership experience with financial and operational accountability.
  • Expertise in budget management and financial performance metrics.
  • Strong understanding of environmental and safety regulations, especially RCRA, OSHA, and DOT.
  • Experience with hazardous waste management technologies and compliance.
  • Capacity to lead teams, manage employee performance, and foster accountability.

Responsibilities

  • Lead and direct the Field Services operations team, ensuring safety and compliance.
  • Develop and implement strategic business plans and revenue forecasts.
  • Manage financial performance metrics, including project profitability and resource utilization.
  • Oversee project planning and execution, ensuring efficient and profitable operations.
  • Enforce site safety plans and coordinate safety resources for field work.
  • Establish performance indicators for safety, quality, and customer satisfaction.
  • Drive business development initiatives in collaboration with the Sales team.

Benefits

  • Opportunity for career advancement and professional development.
  • Collaborative work environment with cross-functional teams.
  • Engagement with diverse customer base and unique project challenges.
  • Commitment to safety and compliance in operations.
  • Access to training and resources for compliance with regulatory standards.
Full Job Description
Key Responsibilities/Essential Job Functions

  • Provides overall leadership and direction for the Field Services business, with accountability for safety, compliance, customer service, operational performance, growth, and profitability.
  • Develops and executes business plans, annual operating goals, revenue and expense forecasts, budgets, and strategic growth initiatives.
  • Maintains accountability for Field Services financial performance, including revenue, margins, project profitability, labor and equipment utilization, and cost control.
  • Leads the planning and execution of Field Services operations to ensure projects are properly scoped, staffed, scheduled, equipped, and completed safely, efficiently, and profitably.
  • Provides leadership and oversight for the development, coordination, and implementation of site safety plans for field work, ensuring appropriate resources, project materials, and on-site supervision are established to support safe, compliant, and successful project execution.
  • Establishes and monitors key performance indicators related to safety, quality, productivity, utilization, customer satisfaction, and financial performance.
  • Leads business development efforts in partnership with Sales, including customer relationship management, proposal strategy, Go/No-Go decisions, major bids, and identification of new markets and service opportunities.
  • Builds, develops, and leads the Field Services organization, including performance management, workforce planning, employee development, succession planning, and organizational effectiveness.
  • Ensures Field Services activities are conducted in accordance with applicable OSHA, DOT, EPA, RCRA, customer, and company requirements.
  • Partners with Safety, Human Resources, Finance, Sales, RIS, RTS, RES, and other functional groups to support business objectives and resolve operational or customer issues.
  • Evaluates staffing, equipment, subcontractor, capital, and technology needs necessary to support operational requirements and future growth.
  • Maintains strong relationships with key customers and serves as the escalation point for significant operational, technical, or service-related concerns.
  • Represents Field Services in leadership and planning discussions and provides recommendations regarding business performance, risks, opportunities, and resource needs.
  • Performs site activities and duties as required.
  • Understands both RIS' OHSAS 18001 Occupational Health & Safety and ISO 14001 Environmental Management Systems, and assists with executing their objectives.
  • Daily use of advanced PC and business computer applications, telephone conferencing and e-mail.
  • Performs other job-related duties as assigned.


Minimum Qualifications

  • Bachelor's degree in Business, Environmental Science, Chemistry, Engineering, Operations Management, or a related discipline preferred. Equivalent combination of education and relevant experience will be considered.
  • Minimum of ten years of progressively responsible experience in environmental services, industrial services, hazardous waste management, field services, operations, project management, or a related industry.
  • Prior leadership experience with responsibility for operations, employees, financial performance, and business growth strongly preferred.
  • Demonstrated experience managing budgets, forecasts, project profitability, and business financial performance.
  • Demonstrated ability to develop and execute business plans and growth strategies.
  • Strong working knowledge of environmental, occupational safety, and transportation regulations, including RCRA, OSHA, and DOT requirements.
  • Working knowledge of hazardous waste management and disposal technologies, including incineration, wastewater treatment, landfill, fuel blending, and related technologies.
  • Demonstrated ability to lead teams, establish accountability, develop employees, and manage organizational performance.
  • Strong business acumen with the ability to evaluate operational and financial information and make sound business decisions.
  • Demonstrated ability to build and maintain strong customer relationships and support business development activities.
  • Strong analytical, problem-solving, negotiation, communication, and interpersonal skills.
  • Ability to operate effectively in a cross-functional and collaborative environment while maintaining clear accountability for business results.
  • Ability to manage changing priorities, customer requirements, and operational demands.
  • Proficiency with business technology and applications used for financial analysis, forecasting, project management, communication, and performance reporting.
  • Valid driver's license and ability to travel to customer and project locations as required
  • Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of the job.

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