Valid, unexpired REAL ID-compliant state driver's license or necessary travel identification
Leadership experience in a commercial airline or ground handling environment
Availability for non-standard work schedules, including 24/7/365 support
Strong verbal and written communication skills with diverse stakeholders
Experience with contract labor workgroups preferred
Customer-focused, accountable, self-motivated, and collaborative mindset
Responsibilities
Ensure overall training compliance at the station
Lead a team to maintain safe and efficient operations while delivering excellent customer service
Oversee daily operations to guarantee quality and safety in aircraft movement
Drive accountability and manage a motivated team
Actively engage with employees to foster communication and visibility
Benefits
Comprehensive training programs
Opportunities for career advancement
Employee discounts on travel
Health and wellness programs
Flexible work schedules
Full Job Description
Overview
Responsibilities
Is responsible for the overall training compliance of their station.
Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers
Oversight and coordination of the day-to-day operation to ensure maximum quality and safety of on-time movement of aircraft through the station
Drive accountability to build and manage a strong and motivated team; ensure the right people are in place in the operation
Be a visible and active leader of people; actively get in front of employees and establish lines of communication
Qualifications
Requirements
High School diploma or GED equivalent required
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
Previous experience with a commercial airline or ground handler in a leadership role
Available to work non-standard work schedules, when necessary, due to changing or unplanned operational needs; including ability to be available to your team 24/7/365
Must have demonstrated ability to communicate effectively both verbally and in writing with various internal and external partners
Experience working with contract labor workgroups may be preferred in some locations
Must be accomplished, customer-focused, accountable, self-motivated, and collaborative
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
