Position Title: GENERAL MANAGER- Delta Sky Club - MCISalary: $90,000
Other Forms of Compensation: Comprehensive Benefit Package
Job SummaryGeneral Manager - Delta Sky Club | Kansas City International Airport (MCI)Ready to lead a world-class hospitality operation?
Eurest, a division of Compass Group USA, is seeking an experienced
General Manager to oversee the prestigious
Delta Sky Club, where exceptional service, premium dining, and memorable guest experiences come together.
As the
General Manager of the Delta Sky Club at Kansas City International Airport (MCI), you will lead all lounge operations, ensuring an exceptional guest experience while driving operational excellence, financial performance, and team engagement. This high-profile leadership role oversees premium food and beverage service, team development, client partnerships, and adherence to Delta standards.
The ideal candidate is a hands-on hospitality leader who thrives in fast-paced environments, inspires high-performing teams, and is passionate about delivering best-in-class service to Delta's premium travelers.
Key Responsibilities- Lead all daily Delta Sky Club operations, ensuring exceptional hospitality and service standards.
- Recruit, train, coach, and develop managers and frontline associates.
- Drive employee engagement, performance management, and succession planning.
- Manage budgets, forecasting, labor, purchasing, inventory controls, and P&L performance.
- Oversee premium food and beverage programs, ensuring quality, consistency, and presentation standards.
- Ensure compliance with company policies, airport requirements, and local, state, and federal regulations.
- Maintain HACCP, food safety, sanitation, and health department standards.
- Analyze operational and financial metrics to identify opportunities for improvement.
- Build strong relationships with Delta representatives, airport partners, vendors, and guests.
- Lead training initiatives and foster a culture focused on hospitality, accountability, and excellence.
Preferred Qualifications- Bachelor's degree preferred; equivalent experience considered.
- 6+ years of progressive leadership experience in upscale hospitality, premium food service, hotels, restaurants, clubs, or airport lounges.
- Proven experience leading, developing, and retaining high-performing teams.
- Strong financial acumen with budget, forecasting, labor management, and P&L responsibility.
- Experience managing food purchasing, inventory control, and cost management.
- Knowledge of HACCP, food safety, sanitation, and regulatory compliance.
- Excellent communication, organizational, and relationship-management skills.
- Strong problem-solving, coaching, and conflict-resolution abilities.
- Proficiency with Microsoft Office and operational reporting systems.
- ServSafe Certification or equivalent food safety certification preferred.
- Flexible availability, including mornings, evenings, weekends, and holidays.
Join us in delivering a world-class hospitality experience for Delta's most valued travelers while leading a dynamic team in one of the airport's premier guest environments.Apply to Eurest today!Associates at Eurest are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf
