Proven track record in managing operations and achieving financial targets
Strong leadership skills to motivate and develop a diverse team
Solid understanding of financial reports, budgeting, and forecasting
Experience in cost control, inventory management, and profitability analysis
Exceptional customer service skills with effective issue resolution
Ability to handle high-volume days and physically demanding shifts
Excellent communication skills for staff, customer, and vendor interactions
Familiarity with health and safety regulations and labor laws in the restaurant industry
Responsibilities
Promote positive employee relations and delegate managerial duties effectively
Analyze financial reports and create action plans to enhance revenue and control costs
Oversee all operational aspects, including food, beverages, and entertainment
Ensure appropriate staffing levels to maximize customer experience
Deliver an exceptional guest experience through quality food and entertainment
Maintain a safe environment for guests and staff
Continuously improve operational execution by adhering to standards
Benefits
Competitive salary
Quarterly bonus program
Health, Dental, Vision, and Disability coverage
Employee Assistance Program
Buster's Legacy Fund for team support
401K matching plan
Free food and gameplay
Large leadership team for support
Fun work environment
Career growth opportunities with two brands under one roof
Full Job Description
Job Description:
THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes.
What we are looking for!
Proven track record of successfully managing operations and meeting financial goals
Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment
Solid understanding of financial reports, budgeting, and forecasting
Experience with cost control, inventory management, and profitability analysis
Exceptional skills in delivering high-quality customer service and resolving issues effectively
You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
Excellent verbal and written communication skills for interacting with staff, customers, and vendors
Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry
Requirements:
21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
The ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions.
What will you be doing daily?
Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
Deliver an unparalleled guest experience through the best combination of food, drinks, and games
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures
PERKS!
Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster's Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!
Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities
Salary Range: 91348
107468
About Dave & Buster
Dave & Buster's Entertainment, Inc. is an American restaurant and entertainment business headquartered in Dallas. Each Dave & Buster's has a full-service restaurant and a video arcade. As of July 2021, the company has 140 locations in North America. The company has been profitable every year since it was founded.
